Express Lube Concierge & Service Advisor

Lithia-; Missoula (MT); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Commission-based earnings

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Missoula is seeking an Express Lube Advisor to greet customers, listen to concerns, and recommend appropriate services based on vehicle condition.

You will collaborate with technicians in a busy service department in Missoula, MT, with flexibility for evenings, weekends and holidays. The role features a commission-based pay plan with a target earning range of $50k–$85k annually. Open availability and a friendly, customer-focused approach are essential.

Qualifications

• Experience in customer service or sales.
• Strong communication and interpersonal skills.
• Good time management and organization.
• Typing ability to enter repair orders.
• Valid driver's license in state of residence.

Responsibilities

• Greet customers on arrival and listen to concerns.
• Recommend services and repairs based on vehicle condition.
• Explain services and upsell where appropriate.
• Enter repair orders accurately in the system.
• Collaborate with technicians to ensure quality service.
• Follow up to ensure customer satisfaction and retention.

Skills

Customer service

Sales

Communication

Time management

Typing

Computer literacy

Education

High School diploma or equivalent

Tools

Automotive service software

Job description

Lithia Chrysler Jeep Dodge of Missoula is seeking an Express Lube Advisor to greet customers, listen to concerns, and recommend appropriate services based on vehicle condition.

You will collaborate with technicians in a busy service department in Missoula, MT, with flexibility for evenings, weekends and holidays. The role features a commission-based pay plan with a target earning range of $50k–$85k annually. Open availability and a friendly, customer-focused approach are essential.