Export Manager — Lead, Air & Ocean Logistics

Altius Talent | Freight Forwarding Recruitment; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Altius Talent | Freight Forwarding Recruitment is seeking an Export Manager in the Queens area to lead the export department, oversee air and ocean shipments, and ensure compliance. You will develop the team, manage customer and carrier relationships, and drive continuous process improvements.

The role requires 5+ years in export with 2+ years in a leadership capacity, strong negotiation skills, and experience with CargoWise or similar systems. AXS/EEI compliance knowledge is essential.

Qualifications

• 5+ years of export experience in freight forwarding.
• 2+ years in a supervisory or management role.
• Familiarity with JFK airport operations and the NY/NJ port complex.
• IATA certification or a customs-related credential is a plus.
• Strong negotiation, communication and problem-solving skills.

Responsibilities

• Manage and mentor the export team, setting priorities and ensuring service and accuracy standards.
• Oversee air and ocean export shipments from booking through delivery, including docs, AWB/BL, and tracking.
• Ensure AES/EEI filing, HTS/Schedule B classification, and export control compliance.
• Build and maintain relationships with airlines, carriers, consolidators, truckers, and overseas agents.
• Negotiate rates and service terms with carriers and vendors.
• Partner with sales on pricing, quoting, and new business opportunities.
• Monitor KPIs, shipment exceptions, and costs; report to leadership.
• Resolve escalations quickly and maintain high customer service.
• Drive process improvements and use the CargoWise system effectively.

Skills

Export management

Team leadership

Air & Ocean export

Negotiation

Compliance

Tools

CargoWise

Job description

Altius Talent | Freight Forwarding Recruitment is seeking an Export Manager in the Queens area to lead the export department, oversee air and ocean shipments, and ensure compliance. You will develop the team, manage customer and carrier relationships, and drive continuous process improvements.

The role requires 5+ years in export with 2+ years in a leadership capacity, strong negotiation skills, and experience with CargoWise or similar systems. AXS/EEI compliance knowledge is essential.