Export Documentation Specialist

Default Brand; Town of Arcadia, Chippewa Falls (WI, WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Ashley Furniture is seeking an Export Documentation Specialist to join our Global Trade Management team. You will coordinate export shipments, ensure compliance with U.S. export regulations, and prepare documentation for smooth customs clearance for international customers.

Join a global network and contribute to one of America's largest furniture manufacturers. This role offers full-time hours in a predominantly office environment with opportunities for professional growth.

Qualifications

• Education: Associate Degree in International Business, business-related field, or equivalent work experience.
• 3+ years of office support, clerical, or administrative work.
• Strong attention to detail and excellent organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Create, obtain, and maintain all export documents required for international shipments.
• Audit and approve documents generated by third-party entities to ensure regulatory compliance.
• Provide required documentation to customers, freight forwarders, brokers, and drivers within established deadlines.
• Retain international documentation in accordance with U.S. Customs requirements.
• Accurately report international shipments to the U.S. Census Bureau and CBP through AES.
• Update AES filings when departure dates change.
• Maintain freight invoicing logs and process freight payments on designated payment days.
• Collect and update information for team key process measures.

Skills

Attention to detail

Communication skills

Time management

Teamwork

Confidentiality

Education

Associate Degree in International Business

Equivalent work experience

Tools

Document Management Systems

Continuous Improvement methodologies

Job description

Join Ashley Furniture's Global Trade Management team as anExport Documentation Specialistand play a critical role in our international operations. You'll coordinate export shipments, ensure compliance with U.S. export regulations, and prepare documentation that enables smooth customs clearance for our international customers. This position offers the opportunity to work with a global network while contributing to one of America's largest furniture manufacturers.

What You'll Do

Documentation & Compliance

• Create, obtain, and maintain all export documents required for international shipments
• Audit and approve documents generated by third-party entities to ensure regulatory compliance
• Provide required documentation to customers, freight forwarders, brokers, and drivers within established deadlines
• Retain international documentation in accordance with U.S. Customs requirements

Reporting & Systems Management

• Accurately report international shipments to the U.S. Census Bureau and Customs and Border Protection through the Automated Export System (AES)
• Update AES filings when departure dates change
• Maintain freight invoicing logs and process freight payments on designated payment days
• Collect and update information for team key process measures

Communication & Customer Service

• Communicate with international suppliers and third-party entities to ensure timely receipt of required documentation
• Analyze late documentation credit requests and provide recommendations to management
• Assist in ensuring continued export compliance of customers

Process Improvement

• Maintain Standard Operating Procedures (SOPs) for the International Documentation Team
• Identify areas for improvement and make recommendations
• Assist with creating, implementing, and monitoring process improvements
• Stay current with exporting rules, regulations, and international shipping industry changes

What You'll Bring

Required Qualifications

• Education:Associate Degree in International Business, business-related field, or equivalent work experience
• Experience:3+ years of office support, clerical, or administrative work
• Strong attention to detail and excellent organizational skills
• Excellent verbal and written communication skills

Key Skills & Abilities

• Ability to learn export compliance requirements and international documentation regulations
• Strong analytical and problem-solving skills
• Effective time management with ability to handle multiple projects simultaneously
• Work independently and collaboratively in a team environment
• Professional demeanor when handling difficult vendor/customer situations
• Maintain confidentiality and handle sensitive information appropriately
• Thrive in a fast-paced environment with strong demands

Nice to Have

• Knowledge of Document Management Systems
• Familiarity with Continuous Improvement methodologies
• Understanding of export logistics and international transportation

Why Ashley?

At Ashley Furniture, we're more than just a workplace—we're a team committed to excellence, innovation, and growth. As an Export Documentation Specialist, you'll:

• Work with aglobal networkof customers and partners
• Contribute tointernational trade operationsfor one of the world's largest furniture manufacturers
• Develop expertise inexport compliance and international regulations
• Enjoy opportunities forprofessional development and continuous learning
• Be part of a company that values Core and Growth values in everything we do
• Schedule:Full-time with flexibility to work extended hours when necessary
• Predominately office environment
• Collaborative team atmosphere with cross-functional interaction

Ashley Furniture offers competitive compensation and a comprehensive benefits package designed to support you and your family.

Washington Fair Labor Standards Act Notice:This position is classified as non-exempt under the Fair Labor Standards Act and Washington state law.

Equal Opportunity Employer

Ashley Furniture is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Ashley Furniture Industries, Inc. | Making Lives Better Through Innovation

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.