Export Agent (Freight Forwarding Industry)

Activ8 Recruitment & Solutions; Forest Park (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

Activ8 Recruitment & Solutions is seeking an Entry-Level Export Agent to join the Forest Park, GA operations team. This full-time, on-site role supports international air freight export coordination and general operations, with training provided.

The position is contract-to-hire, non-exempt, with Activ8 serving as the temporary employer. Responsibilities include tracking shipments, processing documentation, communicating with customers and service providers, and supporting other departments as

Qualifications

• Education in Business, Supply Chain Management, or similar.
• Practical knowledge of Microsoft Office, especially MS Excel.
• High attention to detail and ability to multitask in a fast-paced environment.
• Ability to adapt and work effectively in deadline-driven department.

Responsibilities

• Track and trace international shipments, monitoring and managing daily freight movement
• Collect, sort and distribute operational information internally and process documentation for shipment release
• Respond to customers and transportation service providers, providing them with information of shipment statuses (ETA, errors, etc.) and financials
• Update internal databases with freight information and current status
• Collaborate with and support other departments'/branches' freight operations as needed
• Address issues and claims when shipment errors/in-transit issues occur (e.g. troubleshooting discrepancies, processing damage claims, etc.)
• Create invoices and send originals to billing parties
• Additional duties as assigned

Skills

MS Excel

Attention to detail

Adaptable

Customer communication

Education

Education in Business, Supply Chain Management, or similar

Tools

Microsoft Office

Job description

A freight forwarding company is seeking an Entry-Level Export Agent to join their operations team at their Forest Park, GA office. This position is responsible for the activities and processes of international Air freight's export coordination and for providing other general operations support as needed. Training is provided.

*This is a full-time, non-exempt, contracted, onsite position. ***This is a contract-to-hire role, with Activ8 serving as your temporary employer***

• Track and trace international shipments, monitoring and managing daily freight movement
• Collect, sort and distribute operational information internally and process documentation for shipment release
• Respond to customers and transportation service providers, providing them with information of shipment statuses (ETA, errors, etc.) and financials
• Update internal databases with freight information and current status
• Collaborate with and support other departments'/branches' freight operations as needed
• Address issues and claims when shipment errors/in-transit issues occur (e.g. troubleshooting discrepancies, processing damage claims, etc.)
• Create invoices and send originals to billing parties
• Additional duties as assigned
• Education in Business, Supply Chain Management, or similar
• Practical knowledge of Microsoft Office, particularly MS Excel
• High attention to detail and comfortable handling tasks simultaneously
• Adaptable with the ability to work effectively in a fast-paced and deadline driven department
• This position will not support visa sponsorship or relocation expenses
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, climb stairs, use hands to handle or feel paperwork and interact with a computer, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

NOTE: Activ8 and its clients will NOT charge any fees or costs to applicants at any point during the application or hiring process.

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