Expo & Food Runner: Precision Plating & Timely Service

The Bartolotta Restaurants; Greendale (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Bartolotta Restaurants in Greendale, WI seeks an Expo to ensure dishes are plated to perfection and delivered on time, serving as the final kitchen checkpoint before guests. This role requires attention to detail, speed, and teamwork in a fast-paced environment.

You will collaborate with FOH and BOH, communicate dietary needs, and maintain a clean, safe work station while upholding our hospitality standards.

Qualifications

• Exceptional interpersonal, oral, presentation and written communication skills.
• Ability to work in fast-paced, changing environment.
• Excellent guest service skills
• Pleasant and accommodating personality with continuous and outgoing demeanor
• Communicate with management regarding guest questions and/or comments
• Be able to maintain positive attitude towards each guest and fellow team members and management.
• Promote and participate in a strong team effort.
• Ability to initiate communication effectively with staff and guests.

Responsibilities

• Ensures each dish is plated to perfection, following restaurant standards.
• Checks garnishes, accompaniments, portion sizes, and overall plating before a dish leaves the kitchen.
• Catches mistakes before dishes go out, preventing errors, undercooked food, or missing components.
• Prioritizes dishes to ensure courses are delivered in the proper sequence and at the right time.
• Balances the timing between the kitchen and front-of-house, preventing service delays.
• Acts as the middleman between FOH and BOH, ensuring clear and effective communication.
• Relays special requests, modifications, and last-minute changes to avoid errors.
• Ensures food allergies, dietary needs, and special requests are met with precision.
• Maintains composure and efficiency under pressure, keeping service running smoothly.
• Perform side work before, during and after shift as has ended.
• Maintains a clean and organized work area/station.
• Assist other team members and management as needed.
• Assist in maintaining a safe working environment.
• Present professional demeanor in attire, language and attitude.
• Must purchase and wear appropriate uniform.

Skills

Interpersonal skills

Oral communication

Written communication

Presentation skills

Fast-paced environment

Guest service

Team collaboration

Customer focus

Education

Restaurant experience preferred

Job description

The Bartolotta Restaurants in Greendale, WI seeks an Expo to ensure dishes are plated to perfection and delivered on time, serving as the final kitchen checkpoint before guests. This role requires attention to detail, speed, and teamwork in a fast-paced environment.

You will collaborate with FOH and BOH, communicate dietary needs, and maintain a clean, safe work station while upholding our hospitality standards.