Expert Salesforce Business Analyst - Remote

Allscripts; Philadelphia (Philadelphia County); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player in healthcare technology is seeking a skilled Business Analyst to enhance the Salesforce platform. This role offers a unique opportunity to engage in meaningful projects that improve user experience and system efficiency. You will collaborate with product managers and engineering teams, leading the documentation of business requirements and refining user stories. Join a supportive and collaborative environment that prioritizes career growth and offers a comprehensive benefits package. If you're passionate about making a tangible impact in a dynamic field, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Career Advancement Opportunities

Qualifications

• 6+ years of experience in Business or Product Analysis with Salesforce expertise.
• Strong communication and collaboration skills to influence diverse audiences.

Responsibilities

• Gather and document business and functional requirements related to Salesforce.
• Lead the refinement of user stories and collaborate with cross-functional teams.

Skills

Salesforce

Business Analysis

Agile Methodologies

Communication Skills

Collaboration Skills

Education

Bachelor's Degree

Tools

JIRA

Confluence

Excel

Lucidchart

Visio

Job description

Employer Industry: Healthcare Technology Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive compensation and benefits package, including medical, dental, and vision insurance
- Supportive and collaborative work environment with passionate teams
- Chance to shape the evolution of the Salesforce platform and improve business operations
- Engage in meaningful projects that enhance user experience and system efficiency

What to Expect (Job Responsibilities):
- Partner with product managers and engineering teams to gather and document business and functional requirements related to Salesforce
- Serve as the subject matter expert for Salesforce enhancements and platform configurations
- Lead the refinement and grooming of user stories, ensuring clear acceptance criteria
- Collaborate with cross-functional teams to identify business challenges and align on project priorities
- Create and maintain documentation such as user stories, process flows, and business rules

What is Required (Qualifications):
- 6+ years of experience as a Business Analyst or Product Analyst, with hands-on experience in Salesforce
- Proven ability to gather Salesforce-related business requirements and translate them into technical documentation
- Strong communication and collaboration skills to influence technical and non-technical audiences
- Experience working with Agile teams, including participation in grooming and sprint planning
- Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools like Lucidchart or Visio

How to Stand Out (Preferred Qualifications):
- Experience with additional enterprise tools such as Zuora, NetSuite, or Workday
- Familiarity with API integrations, data flows, or light SQL for data validation
- Background in SaaS, healthcare, or other regulated industries
- Certifications such as Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP

#HealthcareTechnology #BusinessAnalyst #Salesforce #Agile #CareerOpportunity #DiversityAndInclusion

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