Expert Residential Solar Service Technician

Comcast Corp.; Laurel (MD); Hybrid; USD 43,000 - 72,000; Full time

Job summary

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is seeking an experienced service tech with expert residential solar install and electrical experience to join our team in the DMV market. You will assess and troubleshoot solar equipment, replace faulty parts, document activities, and coordinate with homeowners and manufacturers.

Ability to work nights/weekends and overtime. Join a company backing by Comcast with a strong focus on quality, integrity and customer service

Qualifications

• Must have expert residential solar install & electrical experience.
• Ability to identify technical issues and perform troubleshooting.
• Strong documentation and communication with homeowners.

Responsibilities

• Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols
• Replacing faulty equipment and commission to system
• Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve
• Calling the manufacturer technical support hotline and troubleshooting on-site equipment
• Placing orders for standard parts as needed
• Initiating and referencing claim numbers to troubleshoot and push through warranty approval
• Documenting service activities and maintaining accurate records of maintenance and repairs
• Assisting in processing shipping labels for returned equipment
• Informing managers of work completion and any other necessary updates on system issues
• Stocking company work truck with necessary tools and parts that may be needed on-site
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Skills

Customer Service

Solar Energy

Solar Panels

Solar Systems

Troubleshooting

Education

High School Diploma / GED

Certifications (if applicable)

Job description

Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is seeking an experienced service tech with expert residential solar install and electrical experience to join our team in the DMV market. You will assess and troubleshoot solar equipment, replace faulty parts, document activities, and coordinate with homeowners and manufacturers.

Ability to work nights/weekends and overtime. Join a company backing by Comcast with a strong focus on quality, integrity and customer service