Expert AI Technical Product Owner - AI Team

Jefferson Health; Washington, Northern (Washington County, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition assistance

Job summary

Jefferson Health is seeking an experienced product leader to drive enterprise-level product strategy across multiple platforms. You will manage stakeholder ecosystems, define roadmaps aligned with organizational goals, and guide innovation, accessibility, and user experience improvements.

You will collaborate with UX, Architecture, QA, and Release teams, lead Agile ceremonies, and champion automation to improve testing and delivery outcomes.

Qualifications

• Bachelor’s Degree in Business Administration, Information Systems, or related field or High School Diploma/GED and 10 years preferred work experience.
• 7 years in product management or technical leadership
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle
• Excellent communication and stakeholder management
• Ability to define acceptance criteria and ensure test coverage
• Familiarity with test planning, UAT coordination, and defect management

Responsibilities

• Manage and prioritize product backlog items to maximize business value
• Write clear user stories and refine requirements with stakeholders and development teams
• Establish enterprise UAT standards, governance, and metrics; drive adoption across product lines
• Ensure stakeholder engagement and sign-off for critical releases; align testing strategy with portfolio priorities
• Champion automation and advanced testing methodologies (e.g., contract testing, performance baselines)
• Review post-release quality outcomes and lead root-cause analysis for systemic issues
• Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
• Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
• Monitor product performance, collect feedback, and inform roadmap decisions

Skills

Agile methodologies

Excellent communication

Stakeholder management

Product management

Education

Bachelor’s Degree in Business Administration or Information Systems

High School Diploma/GED with 10 years experience

Tools

Azure DevOps

Jira

Rally

ServiceNow

Job description

Number of Positions in Requisition 1

Job Details

Responsible to deliver enterprise-level product strategy and manages complex stakeholder ecosystems across multiple platforms and products. Defines technical product roadmaps that align with organizational objectives, drive value realization, and emerging technologies. Leads cross-functional planning, prioritization, and execution of initiatives impacting multiple platforms or domains. Advocates for innovation, accessibility, and user experience optimization. Serves as a trusted advisor to senior leadership, ensuring that product decisions drive measurable business outcomes.

Job Duties

• Manage and prioritize product backlog items to maximize business value
• Write clear user stories and refine requirements with stakeholders and development teams
• Establish enterprise UAT standards, governance, and metrics; drive adoption across product lines
• Ensure stakeholder engagement and sign-off for critical releases; align testing strategy with portfolio priorities
• Champion automation and advanced testing methodologies (e.g., contract testing, performance baselines)
• Review post-release quality outcomes and lead root-cause analysis for systemic issues
• Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
• Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
• Monitor product performance, collect feedback, and inform roadmap decisions

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Information Systems, or related field or High School Diploma/GED and 10 years preferred work experience.
• 7 years in product management or technical leadership
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle
• Excellent communication and stakeholder management
• Ability to define acceptance criteria and ensure test coverage
• Familiarity with test planning, UAT coordination, and defect management

Preferred Qualifications

• Master’s Degree in Business Administration, Information Systems, or related field.
• 10 years in enterprise product management, experience with program-level planning and governance
• Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC)
• Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture
• Expertise in portfolio-level planning governance, regulatory compliance, and risk management, with ability to influence enterprise testing strategy and automation adoption
• Experience with advanced testing methodologies, CI/CD pipelines, and performance/security best practices
• Knowledge of healthcare or enterprise systems is a plus

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Location

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Equal Opportunity Employment Statement

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Company Culture and Mission

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.