Digital & Web - Demand & Portfolio Owner

Jefferson; Orlando (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Life insurance

Job summary

Jefferson seeks a senior leader to define and guide product strategy across the organization, focusing on Agile governance, platform strategy, and governance frameworks. You will partner with executives to align initiatives with digital transformation objectives and drive continuous improvement across product teams.

The role requires deep experience in product management, Agile leadership, and stakeholder management, with a track record of shaping enterprise-level product culture.

Qualifications

• Master’s degree in business, information systems, or related field with 10+ years in product management or technical leadership
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle; excellent communication and stakeholder management
• Familiarity with test planning, UAT coordination, and defect management

Responsibilities

• Set the vision for platform/product ownership and establish Agile and product management standards
• Shaping prioritized roadmaps and refined requirements with stakeholders and development teams
• Define organizational frameworks for UAT governance, quality gates, and risk acceptance
• Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs
• Lead automation and advanced testing methodologies (e.g., contract testing, performance baselines)
• Deliver continuous improvement programs to reduce defects and improve cycle time
• Facilitate Agile ceremonies and collaborate with cross-functional partners to ensure delivery readiness
• Monitor product performance, collect feedback, and inform roadmap decisions

Skills

Product management

Agile methodologies

Stakeholder management

Strategic leadership

Communication

Education

Master’s degree in Business Administration or Information Systems

Tools

Azure DevOps

Jira

Rally

ServiceNow

Job description

Number of Positions In Requisition 1

Job Details Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Job Description Summary Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Job Duties

• In partnership with Enterprise leaders responsible for defining platform/product strategy, and value realization
• Shaping prioritized, executable roadmaps and refined requirements with stakeholders and product development teams
• Define organizational frameworks for UAT governance, quality gates, and risk acceptance
• Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs
• Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines)
• Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time
• Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
• Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
• Monitor product performance, collect feedback, and inform roadmap decisions

Minimum Qualifications

Master’s Degree in Business Administration, Information Systems, or related field. 10 years in product management or technical leadership Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle. Excellent communication and stakeholder management. Ability to define acceptance criteria and ensure test coverage. Familiarity with test planning, UAT coordination, and defect management.

Preferred Qualifications

10 years in senior product leadership roles, experience defining organizational product strategy and governance frameworks. Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC). Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture. Expertise in organizational change management, digital transformation, and governance frameworks (OKRs) with ability to enforce quality standards across multiple products. Strong understanding of product strategy, regulatory compliance, and risk management, with ability to influence enterprise testing and automation adoption. Knowledge of healthcare or enterprise systems is a plus.

Certifications

• CTC - Certified Team Coach - Scrum Alliance
• CTC - Certified Team Coach - Scrum Alliance
• CSM - Certified ScrumMaster - Scrum Alliance CSM - Certified ScrumMaster - Scrum Alliance

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.