Expert AI Technical Product Owner - AI Team

Jefferson Health Plans; United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Disability insurance

Job summary

Jefferson Health Plans seeks an experienced AI Technical Product Manager to lead enterprise AI strategy, governance, and delivery across multiple platforms. You will work with Product, Engineering, Data Science, Security, Finance, and Compliance to align AI investments with Jefferson’s priorities and drive measurable value.

Responsibilities include building an AI-ready roadmap, defining value propositions, and ensuring governance, safety, and responsible innovation across the lifecycle from

Qualifications

• Bachelor’s Degree in Business Administration, Information Systems, or related field or High School Diploma/GED and 10 years preferred work experience.
• 7 years in product management or technical leadership.
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
• Excellent communication and stakeholder management.
• Ability to define acceptance criteria and ensure test coverage.
• Familiarity with test planning, UAT coordination, and defect management.

Responsibilities

• Intake and Prioritization | AI Roadmap Development
• Manage AI intake, evaluate use cases for strategic fit, feasibility, risk, and data readiness, and translate approved demand into a prioritized enterprise AI roadmap.
• Maintain roadmap visibility across priorities, dependencies, sequencing, timelines, investment needs, and delivery status of Business Case and Value Definition
• Partner with Finance, executive sponsors, and business units to define AI value propositions, success metrics, adoption targets, operational impacts, and expected financial returns.
• Align AI investments to organizational KPIs through benefits tracking, forecasting, and value realization measures.
• Translate business needs into AI-ready requirements, user stories, acceptance criteria, data inputs, model constraints, and integration needs.
• Manage the AI product backlog in alignment with strategic priorities, stakeholder expectations, and engineering capacity.
• Embed fairness, transparency, accountability, privacy, security, explainability, bias detection, auditability, and human oversight throughout the AI lifecycle.
• Partner with Legal, Compliance, Risk Management, and Ethics stakeholders to meet regulatory and institutional standards.
• Own the AI product lifecycle from concept through launch and continuous improvement, including epics, user stories, backlog grooming, prioritization, and delivery readiness.
• Coordinate Agile execution, remove blockers, and drive progress through PI Planning, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Lead release planning, environment coordination, stakeholder communications, training readiness, and go-live support in partnership with change management teams.
• Apply deployment governance to ensure quality, safety, compliance, and adoption across production environments.
• Measure post-launch performance through telemetry, user feedback, outcome metrics, ROI, utilization, and clinical or business impact.
• Recommend scaling, refinement, cost optimization, or retirement based on demonstrated value and ongoing performance.

Skills

Agile methodologies

Product lifecycle

Communication

Stakeholder management

Acceptance criteria & test coverage

UAT coordination

Education

Bachelor’s Degree in Business or Information Systems

High School Diploma/GED with 10 years experience

Master’s Degree (preferred)

Tools

Azure DevOps

Jira

Rally

ServiceNow

SAFe

LeSS

Job description

Number of Positions In Requisition

1

Job Details

Responsible to deliver enterprise-level product strategy and manages complex stakeholder ecosystems across multiple platforms and products. Defines technical product roadmaps that align with organizational objectives, drive value realization, and emerging technologies. Leads cross-functional planning, prioritization, and execution of initiatives impacting multiple platforms or domains. Advocates for innovation, accessibility, and user experience optimization. Serves as a trusted advisor to senior leadership, ensuring that product decisions drive measurable business outcomes.

Job Description

Summary

Jefferson seeks an experienced AI Technical Product Manager to lead enterprise AI productstrategy, governance, and delivery. The role manages AI-enabled capabilities across the fulllifecycle—from ideation and prioritization through deployment, optimization, and retirement—while ensuring measurable business value, scalable adoption, and responsible AI practices. Working across Product, Engineering, Data Science, Architecture, Security, Operations, Finance,Compliance, and business stakeholders, this leader aligns AI investments to Jefferson’s strategicpriorities and converts emerging AI opportunities into governed, high-impact solutions. The position supports enterprise AI transformation, legacy modernization, SaaS rationalization, andresponsible innovation to improve patient care, operational efficiency, and competitive advantage.

Job Duties

• Intake and Prioritization | AI Roadmap Development
• Manage AI intake, evaluate use cases for strategic fit, feasibility, risk, and data readiness,and translate approved demand into a prioritized enterprise AI roadmap.
• Maintain roadmap visibility across priorities, dependencies, sequencing, timelines,investment needs, and delivery status of Business Case and Value Definition
• Partner with Finance, executive sponsors, and business units to define AI valuepropositions, success metrics, adoption targets, operational impacts, and expectedfinancial returns.
• Align AI investments to organizational KPIs through benefits tracking, forecasting, and valuerealization measures.
• AI-Ready Requirements
• Translate business needs into AI-ready requirements, user stories, acceptance criteria, datainputs, model constraints, and integration needs.
• Manage the AI product backlog in alignment with strategic priorities, stakeholderexpectations, and engineering capacity.
• Responsible AI Governance
• Embed fairness, transparency, accountability, privacy, security, explainability, biasdetection, auditability, and human oversight throughout the AI lifecycle.
• Partner with Legal, Compliance, Risk Management, and Ethics stakeholders to meetregulatory and institutional standards.
• Product Development & Delivery
• Own the AI product lifecycle from concept through launch and continuous improvement,including epics, user stories, backlog grooming, prioritization, and delivery readiness.
• Coordinate Agile execution, remove blockers, and drive progress through PI Planning, SprintReviews, Retrospectives, and Backlog Refinement.
• Change Management and Adoption
• Lead release planning, environment coordination, stakeholder communications, trainingreadiness, and go-live support in partnership with change management teams. Apply deployment governance to ensure quality, safety, compliance, and adoption acrossproduction environments.
• Value Realization and Optimization
• Measure post-launch performance through telemetry, user feedback, outcome metrics,ROI, utilization, and clinical or business impact.
• Recommend scaling, refinement, cost optimization, or retirement based on demonstrated value and ongoing performance.

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Information Systems, or related field or High School Diploma/GED and 10 years preferred work experience.
• 7 years in product management or technical leadership
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
• Excellent communication and stakeholder management.
• Ability to define acceptance criteria and ensure test coverage.
• Familiarity with test planning, UAT coordination, and defect management.

Preferred Qualifications

• Master’s Degree in Business Administration, Information Systems, or related field.
• 10 years in enterprise product management, experience with program-level planning and governance.
• Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC).
• Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture.
• Expertise in portfolio-level planning, governance, regulatory compliance, and risk management, with ability to influence enterprise testing strategy and automation adoption.
• Experience with advanced testing methodologies, CI/CD pipelines, and performance/security best practices.
• Knowledge of healthcare or enterprise systems is a plus.
• CSM - Certified ScrumMaster - Scrum Alliance

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.