Holiday Retail Associate — Create Magical Customer Moments

Mattel, Inc.and Subsidiaries; Orlando (FL); On-site; USD 21,000 - 23,000; Part time

Job summary

American Girl in Orlando is hiring a Part Time Holiday Seasonal Retail Associate to join our experiential store team. You will deliver prompt sales assistance, share product knowledge, and help guests navigate merchandise and events.

Candidates should have sales experience in specialty retail or service, basic computer skills, and be willing to work a flexible schedule including days, nights, and weekends. The role reports to the Sales Manager and offers a welcoming, inclusive environment.

Qualifications

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

Customer service

POS proficiency

Upselling

Tools

POS System

Job description

American Girl in Orlando is hiring a Part Time Holiday Seasonal Retail Associate to join our experiential store team. You will deliver prompt sales assistance, share product knowledge, and help guests navigate merchandise and events.

Candidates should have sales experience in specialty retail or service, basic computer skills, and be willing to work a flexible schedule including days, nights, and weekends. The role reports to the Sales Manager and offers a welcoming, inclusive environment.