Experiential Retail Lead for Flagship Cafe & Store

Printfresh; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

PTO and paid holidays

401(k) with company match

Employee discount on Printfresh

Job summary

Printfresh is opening a cafe and retail flagship in Philadelphia and seeks a hands-on Experiential Retail Lead to bring the space to life. You will run daily operations, own the business with the operations team, and host community events to create buzz and loyalty.

You will curate product displays, support buying, and lead a small team to deliver warm, memorable hospitality that converts visitors into superfans. This role paths toward future store leadership.

Qualifications

• 3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership.
• Experience opening or operating a store, pop-up, cafe, or community space strongly preferred.
• Proven experience supervising staff and managing schedules (required).
• Strong aesthetic eye and a love of merchandising, selling, and hosting.
• Organized, resourceful, and calm in a fast-paced, still-being-built environment.
• Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer.

Responsibilities

• Lead daily operations: Open/close, scheduling, inventory, visual upkeep, and cafe quality.
• Own the business: Partner with operations on budgets and hit sales goals across coffee and product.
• Program & host community events and make the cafe experience buzzworthy.
• Provide hospitality that turns walk-ins into regulars and regulars into superfans.
• Style the mix of core products, seasonal collections, gifts, and artwork.
• Help the buying team select gift and 3rd-party merchandise.

Skills

Retail leadership

Events coordination

Team management

Customer service

Merchandising

Tools

POS systems

Job description

Printfresh is opening a cafe and retail flagship in Philadelphia and seeks a hands-on Experiential Retail Lead to bring the space to life. You will run daily operations, own the business with the operations team, and host community events to create buzz and loyalty.

You will curate product displays, support buying, and lead a small team to deliver warm, memorable hospitality that converts visitors into superfans. This role paths toward future store leadership.