Experiential Learning Success Coach

Chamberlain University; Lisle (IL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Program + matching

Paid vacation

Job summary

Chamberlain University is seeking an experiential learning advisor to promote student success by providing accurate advisement of the experiential learning lifecycle. You will coordinate applications, support students, and serve as the primary contact for students and partners, ensuring smooth placements and timely progress.

The role emphasizes collaboration with internal teams, maintaining program knowledge, and proactive outreach to support student progression.

Qualifications

• Bachelor's Degree required.
• 3 years customer service or related experience preferred.
• Experience with healthcare education preferred.
• Excellent organizational, interpersonal and communication skills required.
• Strong critical thinking and problem-solving skills to overcome objections and facilitate negotiations.

Responsibilities

• Maintains knowledge of Chamberlain’s curriculum and programs to support students during experiential learning.
• Prepares, tracks and reports experiential learning placements and student data to assess progression.
• Reviews and approves sites and preceptors based on academic rubric and escalates as needed.
• Coaches students to explore alternatives and makes resource referrals as necessary.
• Fosters relationships with internal stakeholders to deliver an optimal student experience.
• Addresses student concerns using interpersonal and problem-solving skills.
• Provides training and coaching to peers and shares leading practices.

Skills

Customer service

Communication

Organizational skills

Problem solving

Attention to detail

Education

Bachelor's Degree

Job description

Chamberlain University is seeking an experiential learning advisor to promote student success by providing accurate advisement of the experiential learning lifecycle. You will coordinate applications, support students, and serve as the primary contact for students and partners, ensuring smooth placements and timely progress.

The role emphasizes collaboration with internal teams, maintaining program knowledge, and proactive outreach to support student progression.