Hybrid Experiential Learning Advisor

Chamberlain University; St. Louis (MO); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Chamberlain University in Missouri is seeking an Experiential Learning Advisor to promote student success by advising the experiential learning lifecycle and coordinating applications from submission to registration.

The role requires a Bachelor's Degree, strong customer service and communication skills; you will coach students, review sites and preceptors, and collaborate with internal teams to ensure a positive experience.

Qualifications

• Bachelor's Degree required.
• 3 years customer service or related experience preferred.
• Experience with healthcare education preferred.
• Excellent organizational, interpersonal and communication skills required.
• Demonstrated strong critical thinking and problem-solving skills to overcome objections and facilitate negotiations.
• Attention to detail and mental concentration are necessary for accurately performing tasks; ability to adapt to change and balance competing priorities.
• Ability to work a variety of office hours including occasional evenings and weekends.
• Minimal travel may be required.

Responsibilities

• Maintains complete knowledge and understanding of Chamberlain’s curriculum and programs to support students by providing a thorough review of program and expectations throughout their experiential learning experience.
• Prepares, documents, tracks and reports experiential learning placements and student data to assess student schedule, provide appropriate advising and identify triggers indicating a need for proactive outreach to support student progression.
• Reviews and approves sites and preceptors as appropriate based on academic rubric and escalates to academic team as needed.
• Coaches students to explore alternatives to overcome barriers to experiential learning experience. Makes appropriate resource referrals when necessary.
• Actively fosters relationships with internal functional areas and stakeholders to deliver an optimal student experience.
• Addresses student concerns by utilizing interpersonal and problem solving skills.
• Provides training, guidance, and coaching to peers as needed including sharing leading practices with colleagues.
• Function as a role model for Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.
• Support approval documentation requirements for student placement working with partners and interdepartmental.
• Collaborative communication and negotiation with partners and preceptors to ensure student success and strong partner relationships.
• Facilitates clinical affiliation agreements and other types of written support with partners to support experiential learning placement.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Critical thinking

Problem solving

Attention to detail

Flexibility

Education

Bachelor's Degree

Job description

Chamberlain University in Missouri is seeking an Experiential Learning Advisor to promote student success by advising the experiential learning lifecycle and coordinating applications from submission to registration.

The role requires a Bachelor's Degree, strong customer service and communication skills; you will coach students, review sites and preceptors, and collaborate with internal teams to ensure a positive experience.