Experiential AV & Events Specialist

convene; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Convene Willis Tower is seeking a full-time AV Operations Specialist to support audio, video, networking, and lighting for meetings and events at Willis Tower in Chicago. The role partners with the General Manager to deliver exceptional client experiences and manages day-to-day AV operations.

Ideal candidates have 3+ years of AV/IT experience, customer service or hospitality background, and familiarity with central control systems like Crestron.

Qualifications

• 3+ years' AV/IT support experience.

Responsibilities

• Provide ad-hoc troubleshooting to customers of varying tech skills.

Skills

Customer service

Hospitality experience

AV/IT support

Hardware troubleshooting

Team collaboration

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Crestron

Biamp Forte

HDMI switching

Job description

Convene Willis Tower is seeking a full-time AV Operations Specialist to support audio, video, networking, and lighting for meetings and events at Willis Tower in Chicago. The role partners with the General Manager to deliver exceptional client experiences and manages day-to-day AV operations.

Ideal candidates have 3+ years of AV/IT experience, customer service or hospitality background, and familiarity with central control systems like Crestron.