Experiential Account Growth Lead

Framework Group; San Clemente (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Framework Group in San Clemente is seeking an experienced Account Manager for our Brand Division. As the day-to-day relationship lead, you will translate client needs into clear scopes and briefs, and work closely with production and operations to drive programs from concept through execution.

The role rewards 6+ years in agency account management or experiential marketing, with a proven ability to grow revenue within existing accounts, manage senior relationships, and contribute to new business

Qualifications

• 6+ years of client-facing experience in agency account management or experiential marketing.
• Experience growing existing client accounts and driving revenue outcomes.
• Ability to independently manage senior-level client relationships.
• Strong written communication across briefs, proposals, scopes and client reporting.
• Commercial fluency discussing scope, budgets and program requirements.
• Strong organizational skills to manage multiple accounts, programs and deadlines.

Responsibilities

• Manage day-to-day client relationships and communication across accounts.
• Lead weekly client status calls and maintain status documentation.
• Manage client approvals across creative, scope and schedule.
• Serve as primary contact for client requests and routing/escalation.
• Monitor client satisfaction and identify relationship risks early.
• Translate client requirements into briefs and scopes for internal teams.
• Develop scope for programs not yet defined.
• Support statement of work development with clear client-facing scope language.
• Identify opportunities to grow revenue within existing accounts with senior leadership on terms.
• Build relationships across client organizations beyond the primary day-to-day contact.
• Support proposal development and new business pitches.
• Maintain pipeline documentation and support development of capability materials and case studies.
• Produce post-event recaps and maintain client reporting between activations.
• Prepare quarterly business review materials.

Skills

Account management

Client relationships

Experiential marketing

Scope development

Proposals & pitches

Education

Bachelor’s degree or equivalent

Job description

Framework Group in San Clemente is seeking an experienced Account Manager for our Brand Division. As the day-to-day relationship lead, you will translate client needs into clear scopes and briefs, and work closely with production and operations to drive programs from concept through execution.

The role rewards 6+ years in agency account management or experiential marketing, with a proven ability to grow revenue within existing accounts, manage senior relationships, and contribute to new business