Veterinary Receptionist- West Columbia, SC

Sunsetanimalclinic; Columbia, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Health, dental, and vision

Paid time off

Employee pet discounts

Continuing education allowance

Quarterly team bonuses

Holiday pay

Job summary

Sunset Animal Clinic in West Columbia, SC is seeking a Veterinary Receptionist to provide welcoming client service, schedule visits, manage records, and handle payments. You’ll support doctors and staff in a teaching-hospital environment with exotic pets alongside dogs and cats.

The role offers a full-time schedule with no weekends, competitive pay based on experience, and generous benefits including 401(k) matching, tuition support, and pet-discount programs.

Qualifications

• Previous veterinary experience is a plus.
• Strong customer service and communication skills.
• A warm, professional, and welcoming approach to client interactions.
• Comfort managing multiple phone lines and competing priorities.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain composed in a fast-paced environment.
• Confidence working with computers and learning veterinary practice-management software.
• Compassionate communication skills, especially during sensitive or emotional situations.
• A collaborative, team-first mindset.
• Reliability, professionalism, and a willingness to learn.
• A positive attitude and genuine passion for helping pets and the people who love them.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Check clients and patients in and out while ensuring information is complete and accurate.
• Answer and manage a multi-line phone system calmly and efficiently.
• Schedule appointments and help maintain an organized hospital calendar.
• Manage client and patient records accurately.
• Process invoices and collect payments.
• Communicate hospital information, policies, and next steps clearly to clients.
• Respond to client questions with compassion and professionalism.
• Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow.
• Maintain a clean, organized, and welcoming reception area.
• Assist with administrative tasks and medical record requests as needed.
• Jump in and help the team wherever needed to keep the day running smoothly.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Professionalism

Computer literacy

Conflict resolution

Job description

Veterinary Receptionist- West Columbia, SC

Sunset Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Full-time schedule; specific days and hours to be discussed during the interview process. No weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist role where exceptional client service, teamwork, and learning all come together?

Sunset Animal Clinic, a well-established practice committed to unparalleled patient care and exceptional customer service, is looking for a Veterinary Receptionist to join our team!

We’re more than a group of compassionate veterinary professionals. We’re a supportive team that believes in a “better together” philosophy and invests in training and education so our staff can continue providing top‑notch care to every patient and client who walks through our doors.

As a teaching hospital, we also offer the opportunity to work in an environment that cares for more than just dogs and cats. Our team treats exotic pets too, making every day a little different and giving our staff plenty of opportunities to keep learning.

Why Our Veterinary Receptionists Love It Here

• A supportive “better together” culture where teamwork truly matters
• A teaching‑hospital environment that encourages learning and professional growth
• Opportunities to work with clients and patients ranging from dogs and cats to exotic pets
• Leadership that values education and invests in developing its team
• A compassionate workplace where your contributions are appreciated
• A team committed to exceptional patient care and outstanding client service
• Opportunities to expand your veterinary knowledge and client‑service skills
• A workplace where questions are welcomed and learning is encouraged

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Check clients and patients in and out while ensuring information is complete and accurate
• Answer and manage a multi‑line phone system calmly and efficiently
• Schedule appointments and help maintain an organized hospital calendar
• Manage client and patient records accurately
• Process invoices and collect payments
• Communicate hospital information, policies, and next steps clearly to clients
• Respond to client questions with compassion and professionalism
• Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow
• Maintain a clean, organized, and welcoming reception area
• Assist with administrative tasks and medical record requests as needed
• Jump in and help the team wherever needed to keep the day running smoothly

What You’ll Bring

• Previous veterinary experience is a plus
• Strong customer service and communication skills
• A warm, professional, and welcoming approach to client interactions
• Comfort managing multiple phone lines and competing priorities
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast‑paced environment
• Confidence working with computers and learning veterinary practice‑management software
• Compassionate communication skills, especially during sensitive or emotional situations
• A collaborative, team‑first mindset
• Reliability, professionalism, and a willingness to learn
• A positive attitude and genuine passion for helping pets and the people who love them

The Extras You’ll Actually Feel

At Sunset Animal Clinic, “better together” isn’t just something we say. We believe exceptional veterinary care comes from a team that communicates, supports one another, and never stops learning.

As part of our teaching‑hospital environment, you’ll have opportunities to expand your veterinary knowledge while working alongside compassionate professionals who are committed to helping each other succeed. Add in a diverse patient population that includes dogs, cats, and exotic pets, and you’ll find plenty of opportunities to learn something new.

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑ and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Sunset Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance