Experienced Veterinary Receptionist - Lakewood, WA

The Pet Doctor; Lakewood (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program

Medical, dental, and vision insurance

Paid parental leave (up to 3 weeks)

Paid time off

Employee pet discounts

Continuing education allowance

Uniform allowance

Six paid holidays

Job summary

The Pet Doctor, a Lakewood small-animal practice, is seeking an Experienced Veterinary Receptionist to be the first friendly face clients see and the voice they hear on the phone. You’ll help set the tone for every visit and support a busy front desk in a team-focused hospital.

We offer a balanced schedule with weekends off for true work/life balance and a long-standing commitment to high-quality patient care in the Lakewood community of over 50 years.

Qualifications

• At least 1 year of experience as a Veterinary Receptionist or in a veterinary clinic (required).
• Strong communication and organizational skills.
• Ability to multitask and stay calm in a fast-paced environment.
• Team-oriented attitude and genuine compassion for animals and their people.
• Motivated, upbeat approach to client service.

Responsibilities

• Greet clients and their pets with warmth and professionalism.
• Schedule appointments and manage a busy multi-line phone system.
• Process payments and keep client records accurate and up to date.
• Coordinate with veterinary technicians and doctors to keep the day running smoothly.
• Keep the front desk and lobby clean, organized, and welcoming.
• Help create a positive, collaborative atmosphere throughout the hospital.

Skills

Customer service

Multitasking

Communication

Teamwork

Tools

Scheduling software

Phone system management

Job description

Experienced Veterinary Receptionist - Lakewood, WA

The Pet Doctor is Hiring an Experienced Veterinary Receptionist!

Role: Experienced Veterinary Receptionist

Status: Full-time

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a front desk role where your love for animals shines, your weekends are your own, and you’re part of a team that’s been caring for Lakewood pets for more than 50 years?

The Pet Doctor is a small animal practice built on teamwork, personal growth, and high-quality care for every patient. For more than five decades, we’ve served pets and their families in the Lakewood community, and those long-standing relationships are at the heart of everything we do.

We’re looking for an Experienced Veterinary Receptionist who enjoys staying busy, thrives on multitasking, and loves building positive connections with clients and co-workers. As our Veterinary Receptionist, you’ll be the first friendly face clients see and the voice they hear on the phone, setting the tone for every visit.

Why Our Veterinary Receptionists Love It Here

• Real work/life balance: we’re closed on weekends, so your Saturdays and Sundays stay yours
• A trusted practice with more than 50 years of history in the Lakewood community
• Mentoring and support to help you grow and advance your career
• A small animal practice that values teamwork, personal growth, and high-quality patient care
• A dedicated, passionate, and collaborative team that looks out for one another
• Strong, lasting relationships with the patients and families we serve

What Our Veterinary Receptionists Do

• Greet clients and their pets with warmth and professionalism
• Schedule appointments and manage a busy multi-line phone system
• Process payments and keep client records accurate and up to date
• Coordinate with veterinary technicians and doctors to keep the day running smoothly
• Keep the front desk and lobby clean, organized, and welcoming
• Help create a positive, collaborative atmosphere throughout the hospital

What You’ll Bring

• At least 1 year of experience as a Veterinary Receptionist or in a veterinary clinic (required)
• Strong communication and organizational skills
• The ability to multitask and stay calm in a fast-paced environment
• A team-oriented attitude and genuine compassion for animals and their people
• A motivated, upbeat approach to client service

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program
• Closed weekends for true work/life balance

If you’re an experienced Veterinary Receptionist who loves animals, enjoys a busy day, and wants a team that supports your growth, we’d love to meet you. Bring your warmth and organization to a practice that’s been part of the Lakewood community for more than 50 years.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.