Experienced Service Advisor | Career Growth & Benefits

Bob Bell Auto Group; Glen Burnie (MD); Vor Ort; USD 50.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical plans

HSA eligibility

Wellness program

Dental & Vision

401K

Disability & Life Insurance

Employee car program

Career progression

Great culture

Zusammenfassung

Bob Bell Hyundai in Glen Burnie, MD is seeking a Service Advisor for its busy Service Department. Experienced preferred, salary range $50,000-$95,000 per year depending on experience and performance.

You will greet customers, collect vehicle information, report symptoms, estimate costs, and communicate with customers throughout the day. A long-term career with a growing organization is possible.

Qualifikationen

• Proven track record of delivering exceptional customer satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.
• ADP/CDK computer experience a plus.

Aufgaben

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Kenntnisse

Customer service excellence

Service advisor experience

High energy

Integrity

Tools

ADP/CDK experience

Jobbeschreibung

Bob Bell Hyundai in Glen Burnie, MD is seeking a Service Advisor for its busy Service Department. Experienced preferred, salary range $50,000-$95,000 per year depending on experience and performance.

You will greet customers, collect vehicle information, report symptoms, estimate costs, and communicate with customers throughout the day. A long-term career with a growing organization is possible.