Experienced Service Advisor

Buckeye Complete Auto; Westerville (OH); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Base pay plus bonus scheme

Weekdays only

Clear expectations and processes

Strong technicians and equipment

Ongoing training and development

Supportive leadership

Résumé du poste

Buckeye Complete Auto Care in Columbus & Westerville, Ohio is seeking an experienced Service Advisor who enjoys helping customers, solving problems, and thriving in a collaborative team environment. The role emphasizes clear needs assessment and delivering value through service recommendations while maintaining customer relationships.

We offer a base pay with performance-based compensation, a Monday–Friday schedule with no weekends, and strong support systems including trained technicians and

Qualifications

• Experience as an automotive Service Advisor or similar customer-facing role.
• Strong communication with customers, technicians, and teammates.
• Ability to assess customer needs and offer effective solutions.

Connaissances

Customer relations

Communication

Problem solving

Teamwork

Sales understanding

Description du poste

Experienced Service Advisor? Maybe It's Time for Something Better.

Buckeye Complete Auto Care | Columbus & Westerville, Ohio

You enjoy being a Service Advisor. You like helping customers, solving problems, and being part of a team that gets things done.

But let's face it. This industry can make a job you love incredibly frustrating.

Poor communication. Unclear expectations. Constant firefighting. Being held accountable for things outside your control. Working somewhere that talks about teamwork but doesn't actually practice it.

Sound familiar?

What Makes Buckeye Different?

We believe great Service Advisors deserve more than a desk, a phone, and a sales goal.

They deserve clear expectations, dependable processes, strong technicians, supportive leadership, and a team that works together.

Are we perfect? Absolutely not.

But we believe in recognizing where we fall short, taking ownership, and getting better every day.

What Can You Expect From Us?

• Guaranteed base pay plus performance-based compensation. Your experience and results should be rewarded.
• Monday through Friday. No weekends. Your life outside of work matters.
• Clear systems and expectations. You should know what success looks like and how it's measured.
• Quality technicians and equipment. We invest in the people and resources needed to do the job correctly.
• Continuous training and development. We want you to become better at what you do.
• Supportive leadership. We believe in coaching, accountability, and helping our people succeed.
• A team-first environment. We work together, solve problems together, and recognize each other's contributions.

Who Are We Looking For?

We're looking for an experienced automotive Service Advisor who:

• Enjoys helping people and building lasting customer relationships.
• Understands that selling is about understanding customer needs and offering solutions.
• Takes ownership of their performance and responsibilities.
• Can communicate effectively with customers, technicians, and teammates.
• Appreciates structure but knows when good judgment is necessary.
• Wants to continue learning and growing professionally.
• Believes that being part of a successful team means contributing to the success of others.

We're not looking for someone who simply knows how to sell automotive repairs.

We're looking for someone who cares about doing it right.

One Last Thing...

You might already have a good job.

You might be comfortable where you are, but occasionally wonder whether there's something better out there.

I understand that changing jobs is a big decision.

That's why we're not asking you to make one today.

We're asking you to have a conversation.

Come see our shop. Meet our team. Learn how we operate. Ask us the difficult questions.

We want to make sure we're the right fit for you just as much as you're the right fit for us.

If you're a great Service Advisor looking for a company where your judgment is trusted, your contributions matter, and your growth is encouraged, we'd love to meet you.

Buckeye Complete Auto Care

Cars = Freedom.