Online Customer Service Consultant

AO SOUTH - Lisa Cassidy; Erie (Erie County); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated Benefit Specialists to support working-class families through virtual calls. This role offers the chance to build lasting relationships while working from home, ensuring clients receive the best benefits tailored to their needs. With a flexible schedule and a supportive work environment, you will thrive in a position that values dedication and service excellence. Join a legacy of safeguarding families since 1951 and be part of a team that prioritizes your growth and well-being.

Benefits

Fully remote work

Weekly compensation

Bonus-based contracts

Medical insurance reimbursement

Comprehensive life insurance

Flexible schedule

Strong retirement plan

Renewal opportunities

Qualifications

• Strong communication skills for effective client interaction.
• Basic computer proficiency for smooth virtual communication.
• Exceptional time management skills for efficient operations.

Responsibilities

• Contact clients who have inquired about their benefits.
• Schedule and conduct detailed virtual benefit reviews via Zoom.
• Guide clients through the benefits enrollment process.

Skills

Communication Skills

Computer Proficiency

Work Ethic

Engaging Personality

Time Management

Leadership Experience

Job description

Become a Part of Our Heritage: Safeguarding Families Since 1951 – Remote Work Opportunity Available!

Join our trusted legacy of supporting working-class families since 1951 by offering life, accident, and supplemental health products to members of labor unions, credit unions, and associations. We’re looking for motivated Benefit Specialists to help us continue our tradition, building long-lasting relationships with clients via Zoom virtual calls from the comfort of their homes.

Responsibilities:

• Contact clients who have inquired about their benefits.
• Schedule and conduct detailed virtual benefit reviews via Zoom.
• Guide clients through the benefits enrollment process.
• Complete a report card for each client after their benefits review.

About Us: We are a Fortune 600 company, ranked among the top 15 insurance firms globally. With partnerships including the Dallas Cowboys and Texas Rangers Ballpark, we represent the largest distribution network in the American Income Life Division of Globe Life. Our reach spans North America, and we’re regularly recognized as one of the best workplaces in the country.

Suggested Qualifications:

• Strong communication skills for effective client interaction.
• Basic computer proficiency for smooth virtual communication.
• A dedicated work ethic and a commitment to excellent service.
• A dynamic, engaging personality that builds lasting relationships.
• Exceptional time management skills for efficient operations.
• Leadership experience is a plus and offers growth opportunities.

Job Benefits:

• Fully remote work from the comfort of your home.
• Weekly compensation with a schedule designed for success.
• Bonus-based contracts that reward your hard work.
• Medical insurance reimbursement to prioritize your health.
• Comprehensive life insurance coverage for peace of mind.
• Flexible schedule that aligns with your personal needs.
• Strong retirement plan for future security.
• Renewal opportunities to recognize your long-term dedication.

Join Us: If you're passionate about safeguarding families and want to be a key part of our legacy, apply now to start a fulfilling work-from-home career!