Experienced Service Advisor

BELLAMY STRICKLAND CHEVROLET BUICK GMC; McDonough (GA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Life Insurance

401(k)

Paid Training

Paid Time Off & Paid Vacation

Paid Holidays

Employee Discounts on Products & 1

Résumé du poste

Bellamy Strickland Chevrolet GMC — McDonough, GA is seeking an experienced Automotive Service Advisor / Service Writer to join our Main Service Lane. You will manage appointments, document customer concerns, present recommended maintenance, and build lasting customer relationships in a busy, high-volume dealership environment.

Greet customers, communicate effectively from check-in to delivery, review technician findings, and maximize shop productivity by selling labor hours and services.

Qualifications

• Previous automotive dealership Service Advisor / Service Writer experience REQUIRED.
• Proven ability to manage repair orders and effectively sell automotive maintenance and repair services.
• Strong understanding of dealership fixed operations and service department processes.
• Experience working in a high-volume service department preferred.
• Excellent customer service, communication, and sales skills.
• Ability to multitask, prioritize, and manage multiple repair orders simultaneously.
• Strong organizational, time management, and problem-solving skills.
• Self-motivated, dependable, professional, and team-oriented.
• Valid driver's license and clean driving record.
• Must be willing to submit to a background check and drug screening.

Responsabilités

• Greet and assist customers in a busy Main Service Drive while providing prompt, professional service.
• Manage service appointments, repair orders, and customer communication from check-in through vehicle delivery.
• Accurately document customer concerns, vehicle information, and recommended repairs.
• Review technician findings, prepare estimates, and effectively present recommended maintenance and repairs to customers.
• Maximize shop productivity by effectively selling technician labor hours and recommended services.
• Maintain consistent communication with customers regarding vehicle status, repair timelines, and costs.
• Work closely with technicians, dispatch, parts, and fellow advisors to ensure efficient service operations.
• Build long-term customer relationships through excellent service, follow-through, and professionalism.
• Maintain accurate repair orders and documentation in dealership systems.

Connaissances

Dealership service experience

Customer service

Communication skills

Multitasking

Organization

Sales of services

Team-oriented

Description du poste

Experienced Automotive Service Advisor / Service Writer

Bellamy Strickland Chevrolet GMC — McDonough, GA

Family-Owned & Operated Since 1982

The Opportunity

Bellamy Strickland Chevrolet GMC is looking for an experienced Automotive Service Advisor / Service Writer to join our Main Service Lane team.

We are seeking a motivated, customer-focused professional with previous dealership service writing experience who understands how to manage a busy service drive, build customer relationships, and effectively recommend and sell maintenance and repair services.

This is an excellent opportunity for an established Service Advisor who is ready to hit the ground running and grow with a family-owned dealership that has been serving its community since 1982.

Responsibilities

• Greet and assist customers in a busy Main Service Drive while providing prompt, professional service.




• Manage service appointments, repair orders, and customer communication from check-in through vehicle delivery.




• Accurately document customer concerns, vehicle information, and recommended repairs.




• Review technician findings, prepare estimates, and effectively present recommended maintenance and repairs to customers.




• Maximize shop productivity by effectively selling technician labor hours and recommended services.




• Maintain consistent communication with customers regarding vehicle status, repair timelines, and costs.




• Work closely with technicians, dispatch, parts, and fellow advisors to ensure efficient service operations.




• Build long-term customer relationships through excellent service, follow-through, and professionalism.




• Maintain accurate repair orders and documentation in dealership systems.

Qualifications

• Previous automotive dealership Service Advisor / Service Writer experience REQUIRED.




• Proven ability to manage repair orders and effectively sell automotive maintenance and repair services.




• Strong understanding of dealership fixed operations and service department processes.




• Experience working in a high-volume service department preferred.




• Excellent customer service, communication, and sales skills.




• Ability to multitask, prioritize, and manage multiple repair orders simultaneously.




• Strong organizational, time management, and problem-solving skills.




• Self-motivated, dependable, professional, and team-oriented.




• Valid driver's license and clean driving record.




• Must be willing to submit to a background check and drug screening.

Benefits

• Medical, Dental & Vision Insurance




• Life Insurance




• 401(k)




• Paid Training




• Paid Time Off & Paid Vacation




• Paid Holidays




• Employee Discounts on Products & Services

Why Bellamy Strickland?

At Bellamy Strickland, our employees are critical to our success. As a family-owned and operated dealership since 1982, we've built our reputation on taking care of our customers, supporting our employees, and providing quality service.

We offer an established service department, a strong customer base, and a team-oriented environment where experienced advisors have the opportunity to succeed.

If you're an experienced Service Advisor who takes pride in customer service, knows how to manage a busy service lane, and is motivated to produce results, we'd love to hear from you.