Experienced Scheduling Coordinator

Synergy HomeCare; Newtown (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Referral bonuses

Ongoing training

Bonus opportunities

Great office staff

Supportive team environment

Job summary

SYNERGY HomeCare of Piscataway is seeking an experienced Scheduling Coordinator to join our team. You will schedule caregivers with clients, maintain accurate documentation, and deliver outstanding customer service in a cooperative, close-knit environment.

Ideal candidates have scheduling experience, strong interpersonal and phone skills, and a focus on confidentiality. This role emphasizes multitasking, organization, and timely data entry to ensure seamless continuity of care.

Qualifications

• High School diploma or equivalent.
• Scheduling experience preferred.
• National background check required.
• Home care and administrative experience preferred.
• Strong interpersonal and phone skills.
• Ability to multitask and work under time pressure.
• Positive, friendly attitude and ability to work well in a close-team environment.

Responsibilities

• Schedule caregivers with clients and coordinate with all parties.
• Maintain client and caregiver records in scheduling software.
• Respond to schedule inquiries.
• Confirm caregiver availability, including vacations, sick time, and holidays.
• Document caregiver skills and attributes for better client matching.
• Follow up with new caregiver hires to explain scheduling process.
• Update office team on scheduling issues and HR recruitment needs.
• Maintain computer schedules and ensure timely data entry.
• Maintain confidentiality of all information pertaining to employees and clients.

Skills

Scheduling

Interpersonal communication

Time management

Phone skills

Teamwork

Education

High School diploma

Tools

Scheduling software

Job description

Here is the generated job description for an Experienced Scheduling Coordinator position at SYNERGY HomeCare of Piscataway:

Experienced Scheduling Coordinator

Job Summary:

As an Experienced Scheduling Coordinator at SYNERGY HomeCare of Piscataway, you will play a vital role in ensuring that our clients receive the highest level of support services and continuity of care. As a key member of our team, you will be responsible for scheduling caregivers with clients, maintaining accurate documentation, and providing exceptional customer service. If you are a detail-oriented, organized, and compassionate individual who is passionate about making a difference in people's lives, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Schedule caregivers with clients and communicate with all parties
• Maintain accurate and up-to-date client and caregiver documentation in scheduling software
• Respond to questions regarding client and caregiver schedules
• Confirm and update caregiver availability, including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Update the office team on scheduling issues and HR recruitment needs
• Perform other functions as deemed appropriate by the management team
• Maintain computer schedules and ensure timely data entry for clients and caregivers
• Maintain confidentiality of all information pertaining to employees and clients

Requirements:

• High School graduate or equivalent
• Scheduling experience preferred
• National Background check
• Home care and administrative work experience preferred
• Strong interpersonal and phone skills
• Ability to multi-task and work well under time pressure
• Positive, friendly attitude and ability to work well in a close-team environment

Benefits:

• Competitive pay with direct deposit
• Paid Time Off
• Referral bonuses
• Ongoing training
• Bonus Opportunities
• Great office staff to work with
• Supportive team environment
• Much Much More!!!