Experienced Sales Support Specialist

Fire Protection Services, LLC; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company health insurance

401K

Comprehensive PTO

Job summary

Fire Protection Services, LLC is seeking a Sales Support Specialist to join our Customer Service Team. You will support a productive Sales Team by engaging with internal and external customers and handling a variety of duties to drive service excellence.

Ideal candidates are highly organized, enjoy talking to people, and can multitask in a fast-paced environment while delivering great customer service. We offer growth, core values, and opportunities to contribute to our success.

Qualifications

• Experience in customer service roles.
• Strong organizational and multitasking abilities.
• Ability to meet daily outbound sales goals.

Responsibilities

• Managing customer accounts, following up with customers, and providing troubleshooting assistance for customer-related issues.
• Reaching daily goals of outbound sales activities.
• Compiling a daily list of sales leads, delegating leads, and providing data to the Sales Team.
• Developing and monitoring performance indicators.
• Managing the Sales database.
• Assisting with customer visits and providing outside sales support as needed.

Skills

Customer service

Outbound sales

Multitasking

Tools

Sales database

Job description

If you are a creative solution seeker who would jump at the chance to work with and support a highly productive Sales Team by collaborating with internal and external customers, this could be the chance you’ve been waiting for.

If you are highly organized, love talking to people, and have the ability to multitask in a fast paced environment while working to provide excellent customer service, then we want to chat!

Fire Protection Services, LLC seeks an experienced and highly motivated Sales Support Specialist to join our Customer Service Team.

The main responsibilities of this role are:

• Managing customer accounts, following up with customers, and providing troubleshooting assistance for customer-related issues.
• Reaching daily goals of outbound sales activities.
• Compiling a daily list of sales leads, delegating leads, and providing data to the Sales Team.
• Developing and monitoring performance indicators.
• Managing the Sales database.
• Assisting with customer visits and providing outside sales support as needed.

This is a broad overview, but we can get into the details as we get to know each other.

FPS was founded in 1988 and is a locally owned and operated company. We provide protection, support, and peace of mind to the communities in which we live and work by servicing commercial fire and life safety systems.

As a rapidly expanding company that empowers our Team Members, we provide opportunities for growth and advancement. Our culture recognizes and rewards those who embrace and operate by our Core Values of Integrity, Collaboration, Accountability, Always Improving, Pleasant and Service Excellence. You will work with people who challenge, support, and encourage you to set your goals, and who will celebrate with you when you achieve them.

We offer:

• Competitive base salary plus bonus opportunities.
• Company health insurance and 401K
• Comprehensive PTO