Experienced Parts Counterperson

Manhattan Motorcars Group; New York (NY); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

401(K)

Paid Holidays

Paid Vacation and Personal Days

Health, Dental and Vision insurance at

group rates Health, Dental and Vision

Basic Life Insurance

Accident and Critical Illness 보험

Job summary

Manhattan Motorcars is seeking a Parts Counter person to support our team and deliver exceptional customer experiences. A fast-paced, professional environment is expected. Prior parts department experience is required; VW, Porsche, or Audi experience is a huge plus.

Learn from a premier luxury dealer network in New York City. The role oversees the parts sales process, communicates with customers and staff, references the parts catalog, handles quotes, and processes payments and orders daily.

Qualifications

• High School Diploma or equivalent.
• Experience with auto parts sales.
• Able to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating manuals and procedures.
• Ability to calculate figures such as discounts and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Read and interpret the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and information.
• Review body shop estimates to ensure correct parts and pricing.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks for stock accuracy and notify when parts are out of stock.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Skills

Auto parts sales

Customer service

Time management

Organizational skills

Reading parts catalogs

Education

High School Diploma or equivalent

Job description

What We’re Looking For

Manhattan Motorcars is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. PRIOR PARTS DEPARTMENT EXPERIENCE IS REQUIRED, prior CDK/ADP experience preferred.VW, Porsche or Audi experience is a huge plus.

About Us

Manhattan Motorcars is an elite new and pre-owned retailer of Porsche,Bentley, Lamborghini, and Bugatti vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 1995-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Manhattan Motorcars has become known.

At Manhattan Motorcars, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Manhattan Motorcars is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.

What We Offer

• Clean and professional work environment
• 401(K)
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Compensation Range

• $55,000 - $95,000 annually, base hourly plus commission, subject to performance.