Experienced Insurance Service Lead

StaffMyAgency; Delray Beach (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

PTO

Uncapped commissions

Bonuses

Career growth

Base salary guaranteed

Job summary

John Peters – State Farm Agency in Delray Beach, FL seeks an Experienced Insurance Service Lead to own relationships with customers and drive retention and growth. The role offers a guaranteed base of $45,000 plus uncapped commissions and a total earning potential of $45,000–$75,000.

Active 440 or 220 license is required before starting; insurance experience and strong service skills are highly valued. Bilingual (Spanish/English) is a plus, with opportunities for professional growth within the

Qualifications

• Active 440 or 220 license required before starting.
• Previous insurance experience preferred.
• Strong insurance knowledge and customer service skills.
• Excellent communication and relationship-building abilities.
• Organized and dependable.
• Spanish/English bilingual is a plus.

Responsibilities

• Serve as a trusted point of contact for insurance customers
• Handle customer questions, policy changes, and service needs
• Review customer accounts and identify coverage opportunities
• Explain insurance products and coverage options
• Prepare quotes and assist customers with their insurance decisions
• Follow up with customers and leads
• Help retain existing customers through excellent service
• Identify opportunities to generate additional business
• Build strong, long-term customer relationships
• Support the overall growth of the agency

Skills

Active 440 or 220 license

Insurance knowledge

Customer service

Communication

Bilingual (Spanish/English)

Job description

$45,000 Base + Uncapped Commission | $45,000–$75,000 Earning Potential

Active 440 or 220 License Required

Are you an experienced insurance professional who enjoys helping customers, solving problems, building relationships, and finding opportunities to better protect them?

John Peters – State Farm Agency is looking for an Experienced Insurance Service Lead to become an important part of our team. This role is ideal for a licensed insurance professional who can take ownership of customer relationships while also recognizing opportunities to grow and retain the agency's business.

• $45,000 guaranteed base salary
• $45,000–$75,000 total earning potential
• Uncapped commission
• Performance-based bonuses
• Paid Time Off (PTO)
• Opportunity for professional growth

What We're Looking For

• Active 440 or 220 insurance license required before starting
• Previous insurance experience preferred
• Strong insurance knowledge and customer service skills
• Excellent communication and relationship-building abilities
• Organized and dependable
• Comfortable handling customer questions and insurance needs
• Able to identify opportunities to help customers with additional coverage
• Spanish/English bilingual is a plus!

What You'll Do

• Serve as a trusted point of contact for insurance customers
• Handle customer questions, policy changes, and service needs
• Review customer accounts and identify coverage opportunities

Explain insurance products and coverage options

Prepare quotes and assist customers with their insurance decisions

Follow up with customers and leads

Help retain existing customers through excellent service

Identify opportunities to generate additional business

Build strong, long‑term customer relationships

Support the overall growth of the agency

You May Be a Great Fit If You...

• Already have your 440 or 220 license
• Have experience working in an insurance agency
• Enjoy being the person customers can count on
• Know how to turn a service conversation into an opportunity to help the customer further
• Are comfortable discussing insurance coverage and options
• Want a guaranteed base salary plus uncapped earning potential
• Are looking for an opportunity to grow with an established State Farm agency