Experienced Inside Sales Specialist – Roofing

Schoenherr Roofing; Romeo (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Stable work environment

Career growth opportunities

Job summary

Schoenherr Roofing in Detroit area seeks an Inside Sales Representative (Roofing) to drive customer development, schedule estimate appointments, and present optional services over the phone. You will follow up after installations, ensure customer satisfaction, and help grow revenue through add-on products.

Strong phone sales, communication, and attention to detail with paperwork are essential to succeed in this role.

Qualifications

• Experience in home improvement or roofing industry preferred.
• Excellent phone sales and customer service abilities.
• Clear verbal and written communication.
• Detail-oriented with paperwork and documentation.

Responsibilities

• Contact homeowners and schedule estimate appointments
• Call homeowners after installation to perform post-checks
• Confirm successful installation and customer satisfaction
• Complete final paperwork and approvals
• Present additional products, upgrades, or services when needed

Skills

Phone sales

Customer service

Communication skills

Product explanation

Attention to detail

Job description

Company: The best roofing company of its kind in the Detroit and Grand Rapids markets. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.

Position: Inside Sales Representative (Roofing)

This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-installation paperwork, and presenting additional services or options to customers over the phone.

Essential Duties & Responsibilities:

• Contact homeowners and schedule estimate appointments
• Call homeowners after installation to perform post-checks
• Confirm successful installation and customer satisfaction
• Complete final paperwork and approvals
• Present additional products, upgrades, or services when needed

Required Skills:

• Strong phone sales skills and customer service experience in the home improvement industry preferred
• Strong communication and customer service skills
• Ability to explain products and services clearly
• Attention to detail with paperwork and documentation

Position Offers:

• Competitive compensation
• Stable work environment
• Career growth opportunities