Experienced HVAC Technician – Field Service & Diagnostics

Daikin Applied Ltd.; Des Moines, Northern (IA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

PTO & Holidays

401(k) with profit sharing

Job summary

Thermosystems, part of the Daikin family, seeks a skilled HVAC Technician to maintain and repair commercial HVAC equipment, perform diagnostics, pipefitting, and brazing on CATI and CATII systems. You will educate customers and ensure proper operation and safety.

Factory-certified training and technology platforms support your growth, with company-provided vans and equipment. Join a team committed to reliable service and customer satisfaction.

Qualifications

• Associate degree or equivalent from two-year college or technical school with a certificate in Heating, Ventilation, and Air Conditioning.
• 5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience.
• Valid driver's license and acceptable driving record.
• State license or certifications as required by the market.
• EPA approved Universal Technician Certification required, as necessary.

Responsibilities

• Perform maintenance of all HVAC & applied equipment and on-site start-up procedures.
• Repair and replace defective equipment, components, or wiring.
• Perform intermediate to advanced independent diagnostics, troubleshooting, pipefitting, and brazing of equipment.
• Conduct warranty service application by independently inspecting and testing systems to verify functionality for equipment.
• Verify functionality of new equipment.
• Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Problem-solve issues using reasoning and logic.
• Communicate with individuals who installed the system.
• Program new control systems using touchscreens and computers.
• Assist the owner's representatives to demonstrate that the system has been set up properly.
• Document actions taken on the jobsite to be included with project report.
• Direct discussions with building owners to assist with ongoing maintenance and service.
• Prepare wiring diagrams.
• Wear personal protective equipment when completing service tasks.
• Complete jobsite hazard assessment prior to initiating service and adhere to safety policies and OSHA guidelines.
• Demonstrate professionalism in appearance, verbal, and written communication.
• Interact with customers by offering status reports of service before, during, and after each call.
• Explain technical information to technical and non-technical audiences.
• Communicate potential sales opportunities to the sales staff through the quote process.
• Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Basic data entry and ability to navigate the use of email, internet, word processing programs.
• Download programs into equipment and micro controllers.
• Analyze trend data to ensure optimal performance.
• Ensure standards, policies, procedures, and maintenance of a clean work area are always upheld.

Skills

Diagnostics & Troubleshooting

Pipefitting

Brazing

Documentation

Customer communication

Education

AS/Tec certificate in HVAC

Tools

Touchscreens

Control systems software

Job description

Thermosystems, part of the Daikin family, seeks a skilled HVAC Technician to maintain and repair commercial HVAC equipment, perform diagnostics, pipefitting, and brazing on CATI and CATII systems. You will educate customers and ensure proper operation and safety.

Factory-certified training and technology platforms support your growth, with company-provided vans and equipment. Join a team committed to reliable service and customer satisfaction.