Experienced Front Desk Coordinator

UP DOG INC; Cypress (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee discount

Job summary

A pet care company in Cypress, TX is seeking a Front Desk Coordinator to manage customer interactions, perform data entry, and handle payments. Ideal candidates will have strong customer service skills, be detail-oriented, and able to work in a fast-paced environment. The company offers both full-time and part-time positions with benefits like employee discounts.

Qualifications

• Must have experience in front desk, receptionist, sales, or hostess roles.
• Ability to work flexible days and hours, including holidays and weekends.
• Strong customer service skills and ability to work in a fast-paced environment.

Responsibilities

• Greet customers walking in and out of Dogtopia.
• Manage staffing call-outs and replacement shifts.
• Process payments and manage billing.

Skills

Customer service skills

Multitasking

Strong communication

Detail-oriented

Job description

MUST HAVE - experience as front desk, receptionist, sales, or hostess.

FRONT DESK COORDINATOR Core Competencies: Consistent and timely attendance Ability to learn dog recognition Completion of all e-learning platforms NPS and phone scores Proper door control in all rooms Proper record keeping Participate and lead topics in team meetings Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with up-selling Personal Characteristics: Detail oriented Quick thinker Emotionally intelligent Outgoing, enthusiastic by nature Fun-loving Strong multitasker Excellent communicator Day to Day Duties Data entry Creating pet parent charts Greeting EVERYONE that walks in or out of Dogtopia! Understanding Dogtopia’s retail items Manage staffing call-outs and replacement shifts

Understanding our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog . We STAY loyal to our pack . We CHASE the absolute highest standards of safety . We PLAY to our fullest potential . We TREAT every day like It’s the Most Exciting Day Ever!

Raises with performance in as little as 2 weeks!

Financial Duties:

Processing payments

Billing

Sales

Setting:

Front of store

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused

People-oriented -- supportive and fairness-focused

Team-oriented -- cooperative and collaborative

This Job Is:

Open to applicants who do not have a high school diploma/GED

A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

Open to applicants who do not have a college diploma

Work Remotely

No

Job Types: Full-time, Part-time

Benefits:

Employee discount

Schedule:

Monday to Friday

Weekends as needed

Ability to Commute:

Cypress, TX 77433 (Preferred)

Work Location: In person