SCADA Engineer - Operations Technology

Madison Gas and Electric; Madison (WI); On-site; USD 80,000 - 110,000; Full time

Job summary

An energy utility company is seeking an Experienced Engineer for Grid Operations Technology in Madison, WI. This hybrid role focuses on supporting EMS/SCADA systems and ensuring effective grid operations. Responsibilities include maintaining operational models, enhancing SCADA tools, and collaborating across teams. Candidates must have a Bachelor's degree in Electrical or Computer Engineering and several years of relevant experience. The position emphasizes technical expertise and effective communication in a collaborative team environment.

Qualifications

• Several years of experience supporting utility operational technology systems, including EMS/SCADA.
• Experience with real-time operational modeling, telemetry, and grid operations.
• Exposure to utility communications protocols and market-aligned operations preferred.

Responsibilities

• Support configuration, maintenance, and troubleshooting of EMS/SCADA systems.
• Develop and maintain real-time operational models and data validations.
• Build and enhance SCADA displays and visualization tools.
• Support integration and testing of RTUs, PLCs, and field devices.
• Assist with EMS upgrades, patching, testing, and system enhancements.
• Analyze and resolve EMS/SCADA and telemetry issues.
• Support operational analytics and EMS reporting.
• Collaborate on system integrations and grid modernization.
• Document system changes and configurations in compliance with standards.

Skills

EMS/SCADA system support and configuration

Operational model development and telemetry validation

SCADA display development and visualization

Substation automation and field device integration

Power system operations and real-time grid behavior

Technical troubleshooting and incident response

Technical documentation and change control

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, or related discipline

Job description

Position Purpose

The Experienced Engineer – Grid Operations Technology provides advanced engineering support for real-time grid operations platforms, including EMS/SCADA, operational models, and substation automation systems. This role focuses on reliable system performance, accurate operational data, and effective operator tools while supporting ongoing modernization and integration initiatives.

Core Responsibilities

• Support configuration, maintenance, and troubleshooting of EMS/SCADA systems across production, training, and test environments.
• Develop and maintain real-time operational models, telemetry mappings, and data validations to support accurate grid operations.
• Build, enhance, and maintain SCADA displays and visualization tools to support operator situational awareness.
• Support integration and testing of RTUs, PLCs, and field devices in coordination with field technicians and engineers.
• Assist with EMS upgrades, patching, testing, and system enhancements in collaboration with vendors and internal teams.
• Analyze and resolve EMS/SCADA, telemetry, model, and display issues; support incident response and root cause analysis.
• Support operational analytics, EMS reporting, and data workflows aligned with regulatory and market requirements.
• Collaborate with Operations, IT, Engineering, GIS, and Market Operations on system integrations and grid modernization efforts.
• Document system changes, models, configurations, and procedures in accordance with engineering and compliance standards.

Behavioral Competencies

• Technical Expertise – Demonstrates strong functional knowledge and applies it effectively to operational challenges.
• Problem Solving – Uses disciplined analysis to resolve complex technical and system issues.
• Action Oriented – Takes initiative to address operational needs and system improvements.
• Collaborates – Works effectively across teams to deliver reliable operational outcomes.
• Communicates Effectively – Clearly shares technical information with operators, engineers, and partners.

Skills

• EMS/SCADA system support and configuration (advanced)
• Operational model development and telemetry validation (advanced)
• SCADA display development and visualization (advanced)
• Substation automation and field device integration (proficient)
• Power system operations and real-time grid behavior (advanced)
• Technical troubleshooting and incident response (advanced)
• Technical documentation and change control (proficient)

Education

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related discipline.

Experience

• Several years of experience supporting utility operational technology systems, including EMS/SCADA.
• Experience with real-time operational modeling, telemetry, and grid operations.
• Exposure to utility communications protocols and market-aligned operations preferred.

Work Location

This hybrid role is based at our Madison, WI headquarters. While three days onsite is the minimum, team collaboration and business needs may require additional in-office presence.

Pre-employment will require satisfactory completion of a background check and drug screen.

We are an AA/EOE employer and consider all qualified candidates without regard to protected status.