SCADA Analyst

w3r Consulting; New Albany (OH); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading consulting firm in New Albany, Ohio, is seeking a technical support associate for its DMS, EMS, and SCADA systems. Ideal candidates should possess strong troubleshooting skills, a customer-focused attitude, and the ability to adapt to evolving technologies. You'll ensure reliable system operations while training less-experienced analysts. Candidates with an Associate's degree and relevant experience will thrive in this dynamic environment.

Qualifications

• Associate's degree in a related technical field from an accredited institution.
• Three years of DMS/EMS/SCADA experience with an Associate’s degree.
• Strong understanding of operational practices for DMS/EMS/SCADA.

Responsibilities

• Provide technical support for DMS, EMS, and SCADA systems.
• Train lower-level analysts on specific software support activities.
• Maintain and support real-time data interfaces.

Skills

Understanding of operational practices

Proven experience working with SCADA systems

Problem-resolution skills

Communication skills

Ability to troubleshoot technical issues

Education

Associate's degree in Computer Science

High school diploma with relevant experience

Tools

Database technologies

Operating systems

Computer systems administration

Job description

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This position provides technical support for Distribution Management Systems (DMS), Energy Management Systems (EMS), and Supervisory Control & Data Acquisition (SCADA) systems, as well as related technical infrastructure used in Distribution and Transmission Operations Centers. The role requires a high degree of adaptability, strong customer focus, and a commitment to continuous improvement of operational systems.

Essential Job Functions

DMS / EMS / SCADA Operations Support

• Provide technical support to ensure reliable operation of DMS, EMS, and SCADA systems.
• Assist and guide less-experienced analysts in troubleshooting and problem resolution.
• Train lower-level analysts on specific equipment, tools, and software support activities.
• Maintain reliable real-time operations of DMS/EMS and SCADA platforms.
• Analyze system performance and recommend improvements to enhance the quality and reliability of DMS/EMS and SCADA data and related services.
• Maintain and support real-time data interfaces.
• Develop, enhance, implement, and maintain DMS/EMS and SCADA tools and software.
• Ensure DMS/EMS and SCADA systems remain current with evolving technologies.
• Build, maintain, and update custom DMS/EMS and SCADA online displays.
• Perform modeling, checkout, and commissioning of Remote Terminal Units (RTUs).
• Build, validate, and maintain DMS/EMS and SCADA system models.
• Define and recommend internal DMS/EMS and SCADA standards and best practices.
• Define and implement Human Performance Initiative (HPI) rules and Key Performance Indicators (KPIs) related to SCADA processes.

Protection & Control (P&C) SCADA Support

• Provide technical support to Protection & Control Engineering (PCE) teams for SCADA standards and production activities related to Distribution and client Transmission systems.
• Assist with standards development, project scoping, RTU settings creation, and troubleshooting during implementation.
• Scope small to medium SCADA projects with limited supervision and provide detailed scoping feedback to Distribution, PCE, and Telecommunications teams.
• Identify issues in processes and tools, propose viable solutions, and provide input to senior team members.
• Complete complex RPA activities involving both new and legacy systems with limited supervision.
• Configure RTUs for both modern and legacy environments with minimal supervision.
• Expand communication technology knowledge, including legacy applications (Async, Sync, etc.).
• Support internal and external stakeholders with common SCADA-related issues.
• Configure alarms and basic I/O (2411 settings) for both greenfield and brownfield projects.
• Implement SCADA standards with limited guidance from senior team members.
• Assist senior personnel with overall SCADA compliance initiatives.

Minimum Qualifications

Education

• Associate’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related technical field from an accredited institution
• OR
• High school diploma with a minimum of two (2) years of relevant military or electric utility technical experience.

Experience

• Three (3) years of DMS/EMS/SCADA experience with an Associate’s degree.
• Five (5) years of DMS/EMS/SCADA experience with a high school diploma.
• Candidates with a Bachelor’s degree and at least one (1) year of DMS/EMS/SCADA experience may be considered for entry at this level.

Technical Knowledge

Demonstrated, in-depth knowledge in at least two (2) of the following areas:

• Operating system support
• Computer systems administration
• Database technologies and support

Additional Requirements & Skills

• Strong understanding of operational practices for applicable DMS/EMS/SCADA equipment and software.
• Proven experience working with SCADA systems.
• Excellent communication, organization, facilitation, and problem-resolution skills.
• Ability to troubleshoot and resolve technical issues in assigned areas of responsibility.
• Understanding of business unit and operating company systems is preferred.
• Willingness to provide after-hours support for EMS/SCADA systems as needed.
• Ability to learn and apply new technologies used by the client.
• Basic understanding of Protection & Control applications and their impact on SCADA systems.
• Developing knowledge of substation equipment functions with guidance from senior team members.

Seniority level: Associate

Employment type: Contract

Job function: Utilities and Engineering Services