Experienced Dental Treatment Coordinator

ALENA NAWROCKI INC; El Cajon (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

Dental Arts San Diego in El Cajon, CA is seeking an experienced Dental Treatment Coordinator to join the team. The role focuses on presenting treatment plans, coordinating insurance benefits, and guiding patients through financing options to improve acceptance and outcomes.

The ideal candidate will be organized, proactive, and patient-centered, with strong insurance knowledge and excellent communication with both patients and clinical staff.

Qualifications

• Proven experience as a dental treatment coordinator in a general dental practice.
• Strong knowledge of dental insurance verification, benefits, and credentialing.
• Ability to present treatment plans and explain financial arrangements clearly.
• Excellent telephone etiquette and interpersonal skills.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Present comprehensive dental treatment plans and explain procedures, fees, and financing options.
• Help patients understand treatment needs and move forward with recommended care.
• Perform dental insurance verification, benefits breakdowns, and coverage reviews.
• Coordinate pre-authorizations and insurance documentation as needed.
• Schedule appointments and follow up with patients with outstanding plans.
• Collaborate with doctors and front office staff to ensure a smooth patient experience.
• Maintain accurate patient records and support daily practice operations.

Skills

Dental insurance verification

Treatment plan presentation

Phone etiquette

Tools

Practice management software

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Experienced Dental Treatment Coordinator

Dental Arts San Diego | El Cajon, CA

We are looking for an experienced, motivated, and patient-focused Dental Treatment Coordinator to join our dental team! We are seeking a professional who combines strong insurance knowledge, excellent telephone communication skills, and the ability to confidently present treatment plans while helping patients understand the value of their dental care.

The ideal candidate is organized, proactive, personable, and comfortable working in a fast-paced dental practice. We value someone who can build trust with patients, coordinate insurance benefits, and help our practice deliver outstanding clinical and patient-care outcomes.

Key Responsibilities

• Present comprehensive dental treatment plans and clearly explain recommended procedures, fees, and financial options.
• Help patients understand their treatment needs and confidently move forward with recommended care.
• Perform dental insurance verification, benefits breakdowns, and coverage reviews.
• Manage insurance credentialing for providers and maintain accurate credentialing records.
• Review treatment estimates, patient portions, deductibles, annual maximums, and insurance limitations.
• Coordinate pre-authorizations, insurance documentation, and follow-up as needed.
• Handle incoming and outgoing phone calls professionally, schedule appointments, and follow up with patients who have outstanding treatment plans.
• Collaborate with doctors, front office staff, and the clinical team to ensure a smooth patient experience.
• Maintain accurate patient records and support efficient daily practice operations.

Qualifications

• Proven experience as a dental treatment coordinator in a general dental practice.
• Strong knowledge of dental insurance verification, benefits, and credentialing.
• Demonstrated ability to present treatment plans and communicate financial arrangements effectively.
• Excellent telephone etiquette, communication, and interpersonal skills.
• Strong organizational skills, attention to detail, and follow-through.
• A patient-centered attitude with a focus on building trust and improving treatment acceptance.
• Experience with dental practice management software is preferred.

Schedule

• Monday, Tuesday, Wednesday, and Friday: 8:00 AM–5:00 PM
• Every other Saturday: 9:00 AM–2:00 PM

Compensation & Benefits

We offer a competitive compensation package tailored to your experience, communication skills, and demonstrated performance.

• Hourly pay based on experience and qualifications
• Performance-based bonuses tied to agreed-upon performance metrics and clinical outcomes
• Medical insurance
• Dental insurance
• Retirement plan benefits