Experienced Customer Service Representative

Snelling, Llc; Tupelo (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Team-oriented environment

Job summary

Snelling, Llc in Tupelo, MS is hiring for a customer service focused role. You will answer and make calls, emails and chats with confidence and professionalism, helping customers find solutions.

We value strong communication, reliability and a problem-solving mindset. Training on our systems is provided and you will work with a supportive team to ensure every interaction is better than the last.

Qualifications

• Customer service or people-facing experience preferred, not required.
• Strong communication skills: clear, confident, respectful.
• Basic computer skills; training on our systems will be provided.
• Reliable and able to turn frustrated customers into satisfied ones.

Responsibilities

• Answer and make calls, emails, and chats with confidence and professionalism.
• Help customers find solutions—not just answers.
• Follow up to ensure problems are fully resolved.
• Keep clear, accurate records so nothing falls through the cracks.
• Work with a team that supports each other and improves daily.
• Make every interaction better than the one before.

Skills

Communication skills

Problem solving

Reliability

Team player

Basic computer skills

Job description

Answer and make calls, emails, and chats with confidence and professionalismHelp customers find solutions—not just answersFollow up to make sure problems are fully resolvedTurn frustrated customers into satisfied onesKeep clear, accurate records so nothing falls through the cracksWork with a team that supports each other and gets better every dayYour role is simple: Make every interaction better than the one before it.Customer service or people-facing experience (preferred, not required)Strong communication skills (clear, confident, and respectful)Basic computer skills (we’ll train you on our systems)A problem-solving mindsetReliability—your team and customers can count on you

Competitive hourly pay

• Health, dental, and vision insurance
• A supportive, team-first…