Experienced Credit & Collections Specialist

KYOCERA Document Solutions America, Inc.; Fairfield (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k match

Flexible spending

Disability and life insurance

Paid time off and holidays

Job summary

Kyocera Document Solutions America, Inc. is seeking a Specialist, Credit & Collections to manage accounts receivable within defined territories and to support timely cash flow.

You will take ownership of accounts, follow up on delinquencies, and collaborate with Sales, Customer Service, Billing and AR teams to resolve issues. Ideal candidates have a Bachelor's in finance/accounting and 3–5 years of credit and collections experience, with strong analytical and communication skills, and

Qualifications

• Bachelor's degree in finance & accounting.
• 3 - 5 Years of credit & collection and customer service experience.
• Strong analytical proficiency.
• Excellent oral and written communication skills.
• Knowledge of, and experience with, Microsoft Office applications.
• Knowledge of, and experience with, computerized accounting systems.

Responsibilities

• Take ownership of assigned customer accounts and proactively manage balances, aging, and collection activities.
• Drive timely collection of outstanding receivables through consistent follow-up.
• Contact customers by phone and email to collect past due invoices and secure payment commitments.
• Follow up on payment commitments and ensure issues are resolved through completion.
• Research and resolve invoices discrepancies, short payment, credits, and other issues delaying payment.
• Partner with Sales, Customer service, Billing and Accounts Receivable to resolve account issues.
• Support Accounts Receivable with payment remittance for accurate cash applications.
• Maintain accurate collection notes, account information, and follow up activities.
• Review aging reports and prioritize accounts based on delinquency and dollar exposure.
• Reconcile customer accounts as needed to support timely payment.
• Work with the Sales, Customer Service, and Sales Administration areas to minimize risk, protect corporate assets, and to ensure the accuracy of reported revenue and accounts receivable balances.
• Send customer statements as required or requested.
• Escalate significant or unresolved issues appropriately and keep management informed of account status.
• Identify recurring issues and opportunities to improve collection effectiveness.
• Support team goals by achieving collection targets and contribute to overall monthly/quarterly/yearly collection performance.

Job description

Kyocera Document Solutions America, Inc. is seeking a Specialist, Credit & Collections to manage accounts receivable within defined territories and to support timely cash flow.

You will take ownership of accounts, follow up on delinquencies, and collaborate with Sales, Customer Service, Billing and AR teams to resolve issues. Ideal candidates have a Bachelor's in finance/accounting and 3–5 years of credit and collections experience, with strong analytical and communication skills, and