Strategic Collections Specialist II

KYOCERA AVX Greenville LLC; Fountain Inn (SC); On-site; USD 40,000 - 58,000; Full time

Job summary

KYOCERA AVX Greenville LLC is seeking an Accounts Receivable Specialist to review customer accounts, release orders on hold, and coordinate with the Credit Manager on collections. You will communicate with customers, regional sales teams, and internal staff to resolve outstanding debts and ensure accurate invoicing.

The role requires 3–5 years in AR/collections, strong Excel and ERP skills, and a detail-oriented approach to cash application and reconciliation.

Qualifications

• 3–5 years’ experience in Accounts Receivable, collections, and/or credit.
• Strong interpersonal communication skills and the ability to help and resolve customer issues.
• Experience with cash application and collection systems.
• Familiarity with balancing and reconciling accounts.
• Proficient with Microsoft Office and ERP systems.

Responsibilities

• Collect on assigned portfolio of accounts with high sales volume and consignment sales.
• Keep Credit Manager informed of any potential problems.
• Use collection system tools to collect outstanding debt and reduce DSO.
• Apply GetPaid collection strategies to prioritize collection efforts.
• Maintain collection inbox in Get Paid for portfolio of accounts.
• Issue CMDM to resolve discrepancies.
• Communicate with customer and KAVX staff at various levels to resolve debts.
• Maintain customer billing information and invoicing accuracy.
• Follow up on proof of delivery to resolve outstanding items.
• Review orders for release from shipping or credit hold.
• Assist with cash application requests such as credit/debit matching.
• Perform special tasks on customer accounts as directed by Credit Manager.
• Perform account reconciliations to clear invoices.
• Analyze debit/credit transactions to resolve discrepancies.
• Review tariff reports to reconcile shipment data with billing.
• Identify root causes of issues that prevent cash collection.

Skills

Interpersonal communication

Attention to detail

Critical thinking

Problem solving

Education

Associate degree in Accounting or Business

High School Diploma or equivalent

Tools

Oracle

SAP ERP

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

KYOCERA AVX Greenville LLC is seeking an Accounts Receivable Specialist to review customer accounts, release orders on hold, and coordinate with the Credit Manager on collections. You will communicate with customers, regional sales teams, and internal staff to resolve outstanding debts and ensure accurate invoicing.

The role requires 3–5 years in AR/collections, strong Excel and ERP skills, and a detail-oriented approach to cash application and reconciliation.