Credit & Collections Specialist – Cash Flow Champion

Kyocera Mita America; Two Bridges (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) match

Flexible spending accounts

Disability and life insurance

Paid time off and holidays

Job summary

Kyocera Document Solutions America, Inc. is seeking a Specialist, Credit & Collections to manage accounts receivable for assigned customers within defined territories.

You will drive timely collections and resolve delinquencies while coordinating with Sales, Customer Service, and Billing to ensure accurate cash application. The role emphasizes reducing delinquencies, maintaining accurate records, and contributing to quarterly performance targets.

Qualifications

• Bachelor’s degree in finance & accounting, or equivalent experience.
• 3 - 5 years of credit & collection and customer service experience.
• Strong analytical proficiency.
• Excellent oral and written communication skills.
• Knowledge of, and experience with, Microsoft Office applications.
• Knowledge of, and experience with, computerized accounting systems.

Responsibilities

• Take ownership of assigned customer accounts and manage balances, aging, and collection activities.
• Drive timely collection of outstanding receivables through consistent follow-up.
• Contact customers by phone and email to collect past due invoices and secure payment commitments.
• Follow up on payment commitments and ensure issues are resolved through completion.
• Research and resolve invoices discrepancies, short payment, credits, and other issues delaying payment.
• Partner with Sales, Customer service, Billing and Accounts Receivable to resolve account issues.
• Support Accounts Receivable with payment remittance for accurate cash applications.
• Maintain accurate collection notes, account information, and follow up activities.
• Review aging reports and prioritize accounts based on delinquency and dollar exposure.
• Reconcile customer accounts as needed to support timely payment.
• Work with the Sales, Customer Service, and Sales Administration areas to minimize risk, protect corporate assets, and to ensure the accuracy of reported revenue and accounts receivable balances.
• Send customer statements as required or requested.
• Escalate significant or unresolved issues appropriately and keep management informed of account status.
• Identify recurring issues and opportunities to improve collection effectiveness.
• Support team goals by achieving collection targets and contribute to overall monthly/quarterly/yearly collection performance.
• Other responsibilities requested by Manager or Management in KDA Finance

Skills

Analytical proficiency

Communication skills

Microsoft Office

Accounting systems

Education

Bachelor’s degree in finance & accounting

Equivalent experience

Tools

Microsoft Office

Accounting software

Job description

Kyocera Document Solutions America, Inc. is seeking a Specialist, Credit & Collections to manage accounts receivable for assigned customers within defined territories.

You will drive timely collections and resolve delinquencies while coordinating with Sales, Customer Service, and Billing to ensure accurate cash application. The role emphasizes reducing delinquencies, maintaining accurate records, and contributing to quarterly performance targets.