Experienced Collectors Needed

Lakefront Mediation; Buffalo (NY); On-site; USD 22,730 - 26,174; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Attendance bonuses

Job summary

A financial services company is seeking Collection Representatives in Buffalo. This role entails contacting customers about delinquent accounts and maintaining superior customer service. Must have collection experience, reliable transport, and familiarity with Collections Max or IDI is preferred. Pay ranges from $16.50 to $19.00 hourly with various performance bonuses and attendance incentives. Competitive working hours are Monday to Friday, 9 AM to 5 PM. Join our dynamic team and achieve your financial goals!

Qualifications

• Experience in collections is required.
• Reliable transportation is a must.
• Prior experience with Collections Max and IDI is a plus.

Responsibilities

• Collect delinquent accounts.
• Contact assigned customers and maintain excellent customer service.
• Research and resolve debts taken by customers.

Skills

Customer service

Collections knowledge

Problem solving

Tools

Collections Max

IDI

Job description

Overview

We are looking for Collection Representatives that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. This field is a customer service based business, so personality is key. Every employee hits or exceeds their goal every month.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• COME JOIN OUR MONEY MAKING TEAM!!
• ATTENDANCE BONUS!! CONTESTS!!

Compensation & Schedule

• PAY: Collectors - $16.50-$19.00 per hour (payroll is weekly)
• *starting pay and based off experience
• HOURS: M-FRI 9am-5pm
• BONUS: ample opportunities to hit AND exceed monthly goals; details discussed upon hire
• INCENTIVES: $150.00 monthly attendance incentive (detailed upon hire)
• CONTESTS: monthly contests and raffles

Responsibilities

• COLLECTOR POSITION:
• Collect delinquent accounts
• Contact assigned customers
• Maintain excellent customer service
• Research and resolve debts taken by customers
• Resolve discrepancies
• Apply customer payments

Qualifications

• Experience is REQUIRED for the Collector position.
• Reliable transportation is a MUST.
• Knowledge of Collections Max and IDI a plus.

Contact Nicole at 757-515-1557

Lakefront Mediation LLC Elmwood Avenue Buffalo, NY 14217