Debt Collector

Everest-Receivable-Services; Getzville (NY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Uncapped bonuses

Weekly contest incentives

Paid time off

IRA with match

Job summary

Everest Receivable Services is seeking an Experienced Collection Agent to join our Getzville team in-office. You will manage portfolios, negotiate resolutions, and strive to exceed production targets in a compliant environment.

We offer a competitive base pay of $20–$25 per hour, uncapped bonuses, tier bonuses, and monthly awards. If you work well without scripts and want a transparent rewards program, talk to us.

Qualifications

• 1+ years of consumer collections experience required.
• Able to meet production goals in a results-driven environment.
• Knowledge of FDCPA basics and compliance.

Responsibilities

• Negotiate resolutions without a script on consumer accounts.
• Close payment arrangements while meeting production goals.
• Operate in a compliant FDCPA/Reg F environment.

Skills

Collections experience

Production goals

Bilingual Spanish/English

Job description

Experienced Collection Agent — $20–25/hr. Base + Uncapped Bonus (4–22%) + Tier Bonuses + Monthly Award Bonuses

Everest Receivable Services | Getzville | Full-Time | In-Office No Weekends

You know the work. Come do it somewhere that pays and treats you like it.

Everest Receivable Services has been part of the Buffalo/WNY business community since 2008. We're not looking to train someone from scratch — we're looking for collectors who already know how to work a portfolio, handle objections, and close a payment arrangement without a script reading them lines. If that's you, we want to talk.

If you're tired of hollow bonus promises, favoritism, and being treated like a number, keep reading.

What You'll Do

• WORK PREMIUM ZERO AGENCY PLACEMENTS — consumer credit cards, personal loans, specialty financing, and auto deficiency portfolios, not scraped/junk paper
• Negotiate resolutions using your own judgment and technique — we're not looking to hand you a script and micromanage your calls
• Carry real production goals and get paid on what you close, with bonus that scales up the better you perform
• Operate inside a genuinely compliant FDCPA/Reg F environment — no pressure to cut corners that puts your name on the line

What You'll Get

• $20–25/hour base — the highest starting base of any collection’s agency found in the Buffalo area. Uncapped bonus (4–22%) as well as tier bonuses and monthly awards; experienced collectors here consistently out-earn their base
• Better portfolios to work — premium placements mean more reachable, more collectible accounts, which means more of your calls turn into bonuses instead of dead air
• Contest incentives on top of Bonus — ongoing contests with real prizes, not just leaderboard bragging rights
• A modern tech stack we're actively investing in — less time on busy work, more time on the phone
• Paid holidays, health/dental/vision/life available after 60 days, paid sick time, vacation and Simple IRA with match after 1 year
• 3 months of Prorated Goals

What We're Looking For

• 1+ years of consumer collections experience required — you know the difference between a stall and a real dispute, and you don't need handholding on FDCPA basics
• A track record of hitting or beating production goals — be ready to talk numbers in the interview
• Comfortable working accounts with minimal oversight once you're up to speed
• Bilingual (Spanish/English) a plus

Why Everest

We've built our reputation on doing this the right way — clean compliance record, real training, real advancement, and management that treat people fairly instead of running them ragged. While other agencies in this space are fighting lawsuits, BBB complaints, or a revolving door of burned-out agents, we're investing in our people and our technology. That shows up in a better day-to-day experience for our agents — and it shows up in the paycheck.

Everest Receivable Services is an Equal Opportunity Employer. OTE includes base pay plus performance-based bonuses. Actual earnings vary based on individual performance.