Experienced Bi-lingual Service & Sales Representative (English/Spanish)

The Juris Agency; Addison (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Life Insurance

Career Growth Opportunities

Job summary

The Juris Agency in Addison, IL is seeking a Bilingual Service & Sales Representative who fluently communicates in English and Spanish and delivers outstanding customer service while identifying sales opportunities. This role emphasizes professional communication and customer relationship building within a supportive team.

Responsibilities include assisting customers, explaining policy options, and maintaining strong relationships.

Qualifications

• Previous experience in customer service and sales.
• Bilingual in English and Spanish.
• Strong verbal and written communication in both languages.
• Ability to build rapport and provide a positive customer experience.
• Strong organizational skills and attention to detail.
• Self-motivated with the ability to multitask in a fast-paced environment.
• Professional demeanor and team-oriented attitude.

Responsibilities

• Provide exceptional customer service in both English and Spanish.
• Assist customers with questions, policy/service needs, and account support.
• Identify sales opportunities and recommend appropriate products or services.
• Build and maintain strong customer relationships.
• Communicate clearly and professionally in person, over the phone, and electronically.
• Follow up with customers in a timely and organized manner.
• Support office goals through service excellence and sales performance.

Skills

Bilingual EN/ES

Customer Service

Sales Skills

Job description

Job Description

We are seeking an experienced Bilingual Service & Sales Representative to join our team. The ideal candidate is fluent in English and Spanish, has strong communication skills, and is passionate about delivering outstanding customer service while identifying sales opportunities.

This role requires someone who is professional, dependable, and able to build strong relationships with customers by understanding their needs and providing excellent support.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Life Insurance
• Career Growth Opportunities

Responsibilities

Provide exceptional customer service in both English and Spanish

1. Assist customers with questions, policy/service needs, and account support
2. Identify sales opportunities and recommend appropriate products or services
3. Build and maintain strong customer relationships
4. Communicate clearly and professionally in person, over the phone, and electronically
5. Follow up with customers in a timely and organized manner
6. Support office goals through service excellence and sales performance

Requirements

1. Previous experience in customer service and sales required
2. Bilingual in English and Spanish required
3. Strong verbal and written communication skills in both languages
4. Ability to build rapport and provide a positive customer experience
5. Strong organizational skills and attention to detail
6. Self-motivated with the ability to multitask in a fast-paced environment
7. Professional demeanor and team-oriented attitude

Preferred Qualifications:

Experience in insurance, financial services, or a related industry

Licensing or willingness to obtain licensing, if applicable

Why Join Us:

Opportunity to grow

Enjoy a great team environment where achievements are recognized and rewarded.