Experience Strategy/User Experience (UX) Lead

Qualified Digital (QD); United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Qualified Digital is a full-service digital agency focused on experience strategy, design, CMS and marketing ecosystems. We are seeking a senior UX designer to lead research, translate insights into deliverables and facilitate client workshops.

The ideal candidate will bring 6+ years of agency experience, strong Figma skills and a solid understanding of accessibility principles. Join a collaborative team delivering enterprise UX solutions and interface strategies across healthcare and B2B

Qualifications

• 6+ years as a UX designer or agency professional.
• Expertise in UX design, research and testing deliverables.
• Figma proficiency.
• Strong communication and facilitation skills with clients.
• Ability to lead projects and manage several at once.
• Working knowledge of accessibility principles and guidelines.

Responsibilities

• Define and implement UX research, testing and design strategies.
• Facilitate client workshops to build consensus and buy-in.
• Define user personas, journey maps and experience flows from research.
• Translate insights into wireframes, high-fidelity prototypes and design concepts.
• Conduct service design workshops and orchestrate optimized experiences.
• Draft measurement plans proving experience value pre and post launch.
• Give visual design feedback and represent UX within and outside the organization.

Skills

UX design

UX research

UX testing

Figma

Client communication

Project leadership

Accessibility knowledge

Tools

Figma

Adobe Experience Manager

Job description

Responsibilities

• Define and implement UX research, testing and design strategies
• Facilitate client workshops to build consensus and buy-in
• Define user personas, journey maps and experience flows from research
• Translate insights into wireframes, high-fidelity prototypes and design concepts
• Conduct service design workshops and orchestrate optimized experiences
• Draft measurement plans proving experience value pre and post launch
• Give visual design feedback and represent UX within and outside the organization

Requirements

• 6+ years as a UX designer or professional at an agency
• Expertise in UX design, research and testing deliverables
• Figma proficiency
• Strong communication and facilitation skills with clients
• Ability to lead projects and manage several at once
• Working knowledge of accessibility principles and guidelines

Preferred Qualifications

• Experience with Adobe Experience Manager or similar CMS
• Experience with healthcare organizations and B2B

About the Company

Qualified Digital is a full-service digital agency focused on experience strategy, design, CMS and marketing ecosystems.