Experience Leader: Elevate Pet Parent Experience

PetSmart Store Support Group, Inc.; Fulton (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is hiring an Assistant Store Manager for Customer Experience in Fulton, Alabama. This role emphasizes leadership, ensuring exceptional service for pet parents and their pets.

The successful candidate will oversee daily operations, manage associates, and enhance customer experiences while maintaining compliance with company policies. Competitive benefits and a supportive work environment are provided.

Qualifications

• 3-5 years of retail leadership experience.
• Full-time availability with flexible scheduling.
• Proficiency in computer applications.

Responsibilities

• Lead and coach associates on proper processes.
• Manage customer inquiries and concerns.
• Drive business growth and manage store operations.

Skills

Retail leadership

Customer-focused environment

Effective communication

Organizational skills

Job description

PetSmart Store Support Group, Inc. is hiring an Assistant Store Manager for Customer Experience in Fulton, Alabama. This role emphasizes leadership, ensuring exceptional service for pet parents and their pets.

The successful candidate will oversee daily operations, manage associates, and enhance customer experiences while maintaining compliance with company policies. Competitive benefits and a supportive work environment are provided.