Retail Pet Care Experience Lead

PetSmart Store Support Group, Inc.; Fulton (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Fulton, Alabama is seeking a Retail Customer Service Lead (Key Holder). This role is crucial for delivering exceptional service to pet parents while also leading associates in creating a positive environment.

The position requires at least 2 years of retail experience, strong communication skills, and the ability to work flexibly. Benefits include paid time off, health and wellness packages, and opportunities for career growth. Join us in our commitment to the well-being of pets!

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required with flexibility for evenings, weekends, and holidays.

Responsibilities

• Provides exceptional pet parent service while upholding company values.
• Facilitates associate experience and supports development.
• Responsible for maintaining a safe environment and reporting sick pets.

Skills

Retail experience

Leadership

Customer service

Communication skills

Organizational skills

Job description

PetSmart Store Support Group, Inc. in Fulton, Alabama is seeking a Retail Customer Service Lead (Key Holder). This role is crucial for delivering exceptional service to pet parents while also leading associates in creating a positive environment.

The position requires at least 2 years of retail experience, strong communication skills, and the ability to work flexibly. Benefits include paid time off, health and wellness packages, and opportunities for career growth. Join us in our commitment to the well-being of pets!