Experience Expert: Luxury Retail & Customer Experience

Mulberry; Liverpool (TX); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Bonus

Product allowance

Staff discount and access to staff销售

Résumé du poste

Mulberry is seeking a Sales Assistant to deliver memorable customer experiences as an Experience Expert. You will use product knowledge and storytelling to tailor each visit and foster long-lasting relationships, while learning and developing within the Mulberry Spirit strategy.

You will be customer-focused, create a welcoming store environment, and drive performance through engagement, CRM-driven relationships, and a passion for fashion within Mulberry’s valued culture.

Qualifications

• Customer-focused approach to create welcoming in-store experiences.
• Ability to build relationships using CRM tools.
• Understanding Mulberry’s brand and lifestyle storytelling.

Responsabilités

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging, dynamic and memorable customer experience in-store.
• Develop and maintain key customer relationships using in-store CRM tools to support you.
• Be culturally connected; understand how Mulberry fits into the fabric of life and art to excite customers.

Connaissances

Customer focus

People skills

Communication

Outils

CRM tools

Description du poste

Mulberry is seeking a Sales Assistant to deliver memorable customer experiences as an Experience Expert. You will use product knowledge and storytelling to tailor each visit and foster long-lasting relationships, while learning and developing within the Mulberry Spirit strategy.

You will be customer-focused, create a welcoming store environment, and drive performance through engagement, CRM-driven relationships, and a passion for fashion within Mulberry’s valued culture.