Experience Expert: Create Memorable Customer Journeys

Mulberry; Liverpool (TX); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Commission

Product allowance

Staff discount

Staff sales access

Birthday day off

Pension & Life Assurance

Training & development

Volunteer days

Help@Hand wellbeing

Job summary

Mulberry is seeking a Sales Assistant, called Experience Expert, for a new store opening. You will create memorable customer experiences, using product knowledge and storytelling to tailor each interaction and build lasting relationships with customers from day one.

You will be customer-focused, enthusiastic, and ready to learn, helping to shape Mulberry’s first impressions in a new location and supporting the Mulberry Spirit strategy.

Qualifications

• Customer-focused approach delivering engaging in-store experiences.
• Strong communication and relationship-building skills.
• Interest in fashion and Mulberry brand storytelling.

Responsibilities

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging, dynamic customer experience in-store.
• Develop and maintain key customer relationships using in-store CRM tools.
• Contribute to Mulberry's Back to the Mulberry Spirit strategy.

Skills

Customer service

Communication

Teamwork

Fashion knowledge

Job description

Mulberry is seeking a Sales Assistant, called Experience Expert, for a new store opening. You will create memorable customer experiences, using product knowledge and storytelling to tailor each interaction and build lasting relationships with customers from day one.

You will be customer-focused, enthusiastic, and ready to learn, helping to shape Mulberry’s first impressions in a new location and supporting the Mulberry Spirit strategy.