Experience & Events Coordinator for Dynamic Workspaces

C&W Services (S); Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

Cushman & Wakefield's Presence division in the DC market seeks a Workplace Experience Coordinator to support customized events, programming, and on-site experiences across assigned buildings.

Reporting to the Senior Workplace Experience Manager, the coordinator delivers hospitality, manages conference center and amenity reservations, assists with tenant communications, vendor coordination, and data collection to improve engagement and overall workplace experience.

Responsibilities

• Welcoming on-site ambassador delivering responsive hospitality to tenants, guests, and visitors across assigned buildings.
• Coordinate day-to-day service delivery with property teams and partners to maintain hospitality standards.
• Conduct routine property and amenity walkthroughs, report maintenance needs and service issues.
• Coordinate conference center and amenity reservations, room setup, and on-site event support.
• Perform pre-event room checks, confirm layouts and AV requirements, coordinate with building/tech partners.
• Manage vendor arrival instructions, access and COI documentation in partnership with property management.
• Support visitor management, guest registration, and access coordination with security and management.
• Draft tenant communications and assist with onboarding, tenant tours, and hospitality touchpoints.
• Assist in planning tenant events, wellness programming, and community activations.
• Track attendance and feedback, share reports to inform program improvements.
• Support budgeting, invoicing, and data collection for platform programs.

Job description

Cushman & Wakefield's Presence division in the DC market seeks a Workplace Experience Coordinator to support customized events, programming, and on-site experiences across assigned buildings.

Reporting to the Senior Workplace Experience Manager, the coordinator delivers hospitality, manages conference center and amenity reservations, assists with tenant communications, vendor coordination, and data collection to improve engagement and overall workplace experience.