Experience Education And Training Advisor

Mayo US; Jacksonville (FL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Mayo Clinic in Florida seeks a leader to design, implement, and evaluate Experience Communication Education Programs across the enterprise. The role partners with leadership to shape mission-related strategy and drive improvements in training, communication, and healthcare outcomes.

The position is hybrid and requires residence within 100 miles of the Florida campus. The candidate will develop curricula, influence cross-functional teams, and act as a subject matter expert to advance Mayo

Responsibilities

• Develops curriculum and edits written material with ingenuity and advanced tools to drive results in alignment with Mayo Clinic culture and customer needs
• Addresses gaps, enhances performance, and optimizes outcomes for healthcare education initiatives
• Collaborates with leadership to create experience solutions and influence cross-functional, matrix, and site relationships
• Serves as program/project member to support activities and implementation with guidance from senior advisors and leaders
• Understands external environment challenges, brings best practices and innovation to education and training
• Acts as subject matter expert and spokesperson for education and training across Mayo Clinic, engaging leadership and presenting to enterprise groups

Job description

Responsible for comprehensive assessment, design, development, implementation, and evaluation of Experience Communication Education Programs and process improvement initiatives to support Mayo Clinic’s vision and strategic goals. Responsibilities and scope of work includes engaging in broad enterprise, and shield advancing educational training and sustainment. In partnership with X colleagues, works closely with leadership and stakeholders in developing mission-related strategy and influencing change for broad spectrum of needs. Leverages experience to address gaps, enhance performance, achieve communication in healthcare goals, and optimize outcomes for business and practice issues Develops curriculum and provides edits on written material using a high degree of ingenuity, creativity, and advanced tools and techniques while driving results in alignment with culture and customer needs. Applies best practice X knowledge and communication in healthcare. Collaborates with business partners and leadership to create experience solutions. Effectively manages and influences cross-functional, matrix and site relationships. Ensures a systemic, enterprise viewpoint when engaging and developing training initiatives. Serves as program/project member to support project activities and implementation with guidance from Sr. Advisors and other leaders and team members. Is responsible for understanding external environment challenges, trends, and bring best practice and innovation to X. Seen as a subject matter expert and thought leader related to building world class communication in healthcare to support Mayo Clinic’s mission. Serves as spokesperson for X Education and Training. Engages with leadership including presenting to leadership groups across the enterprise.

This position is hybrid, individual must live within 100 miles driving distance to the Florida campus

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.