Experience Education And Training Advisor

Mayo Clinic; Jacksonville (FL); Híbrido; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Mayo Clinic in Florida seeks a senior program designer to assess, design, implement, and evaluate Experience Communication Education Programs across the enterprise. You will work with leadership and stakeholders to align training with strategic goals, addressing gaps and improving healthcare communication and outcomes.

This role emphasizes cross-functional collaboration, applying best practices, and presenting to leadership groups.

Responsabilidades

• Lead design and evaluation of Experience Communication Education Programs.
• Develop and implement training and process improvement initiatives.
• Collaborate with leadership and stakeholders to align strategy with Mayo Clinic goals.
• Engage across enterprise to address gaps and optimize education outcomes.

Descripción del empleo

Responsible for comprehensive assessment, design, development, implementation, and evaluation of Experience Communication Education Programs and process improvement initiatives to support Mayo Clinic's vision and strategic goals. Responsibilities and scope of work includes engaging in broad enterprise, and shield advancing educational training and sustainment. In partnership with X colleagues, works closely with leadership and stakeholders in developing mission-related strategy and influencing change for broad spectrum of needs. Leverages experience to address gaps, enhance performance, achieve communication in healthcare goals, and optimize outcomes for business and practice issues Develops curriculum and provides edits on written material using a high degree of ingenuity, creativity, and advanced tools and techniques while driving results in alignment with culture and customer needs. Applies best practice X knowledge and communication in healthcare. Collaborates with business partners and leadership to create experience solutions. Effectively manages and influences cross-functional, matrix and site relationships. Ensures a systemic, enterprise viewpoint when engaging and developing training initiatives. Serves as program/project member to support project activities and implementation with guidance from Sr. Advisors and other leaders and team members. Is responsible for understanding external environment challenges, trends, and bring best practice and innovation to X. Seen as a subject matter expert and thought leader related to building world class communication in healthcare to support Mayo Clinic's mission. Serves as spokesperson for X Education and Training. Engages with leadership including presenting to leadership groups across the enterprise.

This position is hybrid, individual must live within 100 miles driving distance to the Florida campus

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.