Assistant Supervisor-HIMS

Mayo Clinic; Rochester (MN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Mayo Clinic is seeking an Assistant Supervisor for the HIMS team. The role is hybrid, primarily remote, with requirement to reside within 100 miles of a Mayo Clinic campus for occasional on-site needs. Responsibilities include scheduling, payroll approvals, training, and regulatory compliance support.

Epic EHR knowledge is preferred. The candidate will help cover peak periods, shift coverage, and mentor staff, with relocation required to meet hybrid requirements.

Qualifications

• Knowledge of electronic health records (EHR); Epic preferred.
• Experience managing daily staff scheduling and coverage to meet productivity and quality standards.
• Ability to training staff and provide coaching, ongoing education for regulatory changes.

Responsibilities

• Oversee daily operations of the work unit and staff to support directives.
• Assist with agendas/minutes for work unit huddles and payroll approvals.
• Provide guidance to staff, contract personnel, and students; respond to regulatory questions; support leadership.

Job description

The Assistant Supervisor should be knowledgeable of an electronic health record (EHR), Epic preferred. Responsibilities include the management of the daily scheduling of the HIMS Specialist to include adjustments to staff work assignments as needed to cover peak periods, leaves and vacancies, to ensure maximum productivity and quality standards are met. As necessary, this individual will provide coverage in the event of backlogs, illness, vacation, or leave of absences of the HIMS Specialists. Responsible for training staff by providing coaching and mentoring as well as ongoing education due to regulatory changes. Assists with preparing agendas and minutes for work unit huddles. Approves bi-weekly payroll and approval of PTO requests. In addition, the individual must be capable of training new employees or contract staff, and students in a qualitative and effective manner, supporting their team with technical advice, and responding to questions or concerns regarding regulatory compliance. Provides support to the HIMS Supervisor as needed.

Provides oversight of daily operations and staff within the work unit to support the institution and departmental directives. Possesses excellent interpersonal and communication skills and sound problem-solving skills. Supports continuous improvement efforts and quality improvement techniques. Suggests enhancements to workflow, productivity, shift changes and daily operations. Assists with statistical data for providers and leadership. May attend meetings on site or remotely as necessary with physicians, colleagues and allied health personnel. Performs other duties as assigned.

This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus to meet occasional on-site requirements based on business needs. Mayo Clinic campuses are located in Arizona, Florida, Minnesota, and Wisconsin.

Relocation is required to meet the Hybrid requirements of this role at a Mayo Clinic site.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.