Experience Coordinator

Dawson; Columbus (OH); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Full benefits

PTO and paid holidays

Company social events

Job summary

Dawson, a Central Ohio staffing agency, is seeking a welcoming front desk specialist to be the first face job seekers and clients see. You’ll greet visitors with warmth and professionalism and help guide them through the check-in and registration process.

You will also handle incoming calls, connect callers to the right information, perform HR administrative tasks (background checks, pre-employment verification), and support the team with duties as needed.

Qualifications

• 1-2 years of experience in a fast-paced, customer-facing environment.
• A genuinely warm and welcoming presence.
• Polished, professional, and dependable.
• Clear communicator in person and on the phone.

Responsibilities

• Serve as the welcoming presence at our front desk – greeting every job seeker and client who walks through the door with genuine warmth and professionalism
• Answer incoming calls and connect callers with the right information or the right person quickly and efficiently
• Guide job seekers through the check-in and registration process before they meet with their recruiter
• Complete HR administrative tasks for each job seeker, including background checks and pre-employment verification
• Support the team with additional administrative duties as needed

Skills

Customer service

Front desk presence

Communication

Multitasking

Job description

• Work for Dawson – a Central Ohio staffing agency with a people-first culture where the experience you create for others is taken seriously
• You’ll be the first face job seekers and clients see – a role where your warmth and energy genuinely shape someone’s day
• Full benefits
• PTO and paid holidays
• Company social events

What You’ll Do:

• Serve as the welcoming presence at our front desk – greeting every job seeker and client who walks through the door with genuine warmth and professionalism
• Answer incoming calls and connect callers with the right information or the right person quickly and efficiently
• Guide job seekers through the check-in and registration process before they meet with their recruiter
• Complete HR administrative tasks for each job seeker, including background checks and pre-employment verification
• Support the team with additional administrative duties as needed

What We’re Looking For:

• 1-2 years of experience in a fast-paced, customer-facing environment – retail, restaurant, hospitality, or similar backgrounds are a great fit
• A genuinely warm and welcoming presence – you make people feel at ease the moment they walk in
• Polished, professional, and dependable – you represent Dawson in every interaction
• Strong multitasker who stays calm and organized in a busy front desk environment
• Clear communicator, both in person and on the phone