Senior Customer Service Associate

Dawson; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Small office environment

Job summary

A trusted staffing partner in Central Ohio seeks a candidate for a customer service role. The ideal candidate will have at least 2 years of experience in a product customer service environment, strong communication skills, and familiarity with Microsoft Office applications. In this role, you will analyze customer needs and contribute to creating exceptional experiences. This position offers PTO and a small office environment, though no health benefits are available.

Qualifications

• Minimum of 2 years of experience in a product customer service role.
• Experience in a professional office environment.
• Experience in an education or science-related field would be a big plus.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent problem-solving and conflict resolution skills.
• Experience in an education or science-related field would be a big plus.

Responsibilities

• Understand and knowledge of the full range of products.
• Analyze current customer requirements and prepare recommendations.
• Contribute to exceptional customer experiences.
• Continuously strive to exceed all expectations.

Skills

Strong communication and interpersonal skills

Ability to multitask

Problem-solving skills

Experience in Microsoft Office applications

Tools

Microsoft Excel

Microsoft Word

Job description

• After being hired on, the following benefits are offered:
• PTO
• Small office
• Please note, there are no health benefits

What You’ll Do:

• Understanding and knowledge of the full range of our products
• Analyze current customer requirements and prepare recommendations to advance our relationships
• Positively contribute to exceptional customer experiences
• Continuously strive to exceed all expectations

What We’re Looking For:

• A minimum of 2 years of experience in a product customer service role
• Experience in a professional office environment
• Experience in Microsoft Office applications such as Excel and Word
• Strong communication and interpersonal skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Excellent problem-solving and conflict resolution skills
• Experience in an education or science-related field would be a big plus for us

Apply Today!

Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.